Cal Spas LTR20101058 manual Troubleshooting Water Clarity Problems

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• Use a stain and scale inhibitor
2010 Genesis Portable Spa LTR20101058, Rev. B

18

Clear PlanWater

Troubleshooting Water Clarity Problems

Problem

 

Probable Causes

 

Possible Solutions

Cloudy Water

Dirty filter

Clean filter

 

Excessive oils / organic mat-

Shock spa with sanitizer

 

 

ter

Add sanitizer

 

Improper sanitization

 

• Adjust pH and/or alkalinity to recommended

 

 

 

 

• Suspended particles / organ-

 

range

 

 

ic matter

• Run jet pump and clean filter

 

• Overused or old water

 

• Drain and refill the spa

 

 

 

Water Odor

Excessive organics in water

Shock spa with sanitizer

 

Improper sanitization

Add sanitizer

 

Low pH

Adjust pH to recommended range

Chlorine Odor

Chloramine level too high

Shock spa with sanitizer

 

Low pH

Adjust pH to recommended range

Musty Odor

Bacteria or algae growth

Shock spa with sanitizer – if problem is vis-

 

 

 

 

ible or persistent, drain, clean and refill the

 

 

 

 

spa

Organic buildup /

Buildup of oils and dirt

Wipe off scum with clean rag – if severe,

scum ring around

 

 

 

drain the spa, use a spa surface and tile

spa

 

 

 

cleaner to remove the scum and refill the spa

Algae Growth

High pH

Shock spa with sanitizer and adjust pH

 

Low sanitizer level

Shock spa with sanitizer and maintain sani-

 

 

 

 

tizer level

Eye Irritation

Low pH

Adjust pH

 

Low sanitizer level

Shock spa with sanitizer and maintain sani-

 

 

 

 

tizer level

Skin Irritation / Rash

Unsanitary water

Shock spa with sanitizer and maintain sani-

 

• Free chlorine level above 5

 

tizer level

 

 

 

 

 

ppm

Allow free chlorine level to drop below 5 ppm

 

 

 

 

before spa use

Stains

Total alkalinity and/or pH

Adjust total alkalinity and/or pH

 

 

too low

• Use a stain and scale inhibitor

 

• High iron or copper in

 

 

 

 

 

source water

 

 

Scale

High calcium content in

Adjust total alkalinity and pH – if scale re-

 

 

water – total alkalinity and

 

quires removal, drain the spa, scrub off the

 

 

pH too high

 

scale, refill the spa and balance the water

 

 

 

 

 

www.calspas.com

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Contents LTR20101058, Rev. B 9/20/10 Cleaning and Maintenance Preparing for Your New Portable SpaOperating Your Spa Clear Water PlanImportant Safety Instructions This FirstRead First!This ForYour New Portable Spa Preparing for Your New Portable SpaPlanning the Best Location Electrical Installation Testing the GfciNewYour SpaPortable Preparing a Good FoundationFilling and Powering Up Your Portable Spa Your New Portable SpaElectronic Control Operation Operating Your SpaOperating SpaYour Automatic Time outs Setting Filtration CyclesSpa Diagnostic Messages Message Meaning Action Required No messageOn display DrYMessage Meaning Action Required SnASnb SnSJets LED Light OperationContents of this section Clear Water PlanKey to Clear Water Clear Water PlanTesting and Adjusting Spa Water Clear PlanWaterBalancing the Total Alkalinity Balancing the pHSanitation Using Chlorine as a SanitizerUsing Bromine as a Sanitizer Chemical Safety Shocking the WaterBather Load Cleaning the FilterCleaning the Filter Basket Clear Water PlanStarting the Spa with Fresh Water Maintenance Schedule Troubleshooting Water Clarity Problems Problem Probable Causes Possible SolutionsCleaning and Maintenance Removing the Access PanelDo not run the spa with the access panel removed Draining Your Portable SpaCleaning and Maintenance Installing Cover LatchesWinterizing Cold Climate Draining Freeze damage is not covered by your war- rantyCleaning and Replacing the Filter Cleaning the CoverVinyl and Leather Cleaner Periodic MaintenanceCleaning the Shell All-Purpose Cleaner Spa Finish CleaningPrior to Spa Start-Up and Refilling Fast Sheen Spa Finish Protecting WaxReplacement Parts AppendixWarranty Legal Remedies Customer ServiceDisclaimers Cal Spas Chemicals LTR20091058, Rev. B LTR20091058, Rev. B Genesis Portable Spa LMS Customer Service Department Locating the product serial number