Cal Spas Genesis Portable Spa manual Troubleshooting Water Clarity Problems, Clear

Troubleshooting Water Clarity Problems

Problem Probable Causes Possible Solutions

17

Clear

Cloudy Water	•	Dirty filter
	• Excessive oils / organic
		matter
	•	Improper sanitization
	•	Suspended particles /
		organic matter
	• Overused or old water
Water Odor	•	Excessive organics in water
	•	Improper sanitization
	•	Low pH
Chlorine Odor	•	Chloramine level too high
	•	Low pH
Musty Odor	•	Bacteria or algae growth

•Clean filter

•Shock spa with sanitizer

•Add sanitizer

•Adjust pH and/or alkalinity to recommended range

•Run jet pump and clean filter

•Drain and refill the spa

•Shock spa with sanitizer

•Add sanitizer

•Adjust pH to recommended range

•Shock spa with sanitizer

•Adjust pH to recommended range

•Shock spa with sanitizer – if problem is visible or persistent, drain, clean and refill the spa

Water Plan

Organic buildup /	•	Buildup of oils and dirt	• Wipe off scum with clean rag – if severe,
scum ring around			drain the spa, use a spa surface and tile
spa			cleaner to remove the scum and refill the spa
Algae Growth	•	High pH	• Shock spa with sanitizer and adjust pH
	•	Low sanitizer level	• Shock spa with sanitizer and maintain
			sanitizer level
Eye Irritation	•	Low pH	• Adjust pH
	•	Low sanitizer level	• Shock spa with sanitizer and maintain
			sanitizer level

Skin Irritation / Rash	• Unsanitary water
	• Free chlorine level above 5
	ppm
Stains	• Total alkalinity and/or pH
	too low
	• High iron or copper in
	source water
Scale	• High calcium content in
	water – total alkalinity and
	pH too high

•Shock spa with sanitizer and maintain sanitizer level

•Allow free chlorine level to drop below 5 ppm before spa use

•Adjust total alkalinity and/or pH

•Use a stain and scale inhibitor

•Adjust total alkalinity and pH – if scale requires removal, drain the spa, scrub off the scale, refill the spa and balance the water

•Use a stain and scale inhibitor

2009 Genesis Portable Spa

LTR20091058, Rev. A www.calspas.com