2009 Warranty
This limited warranty is effective for Genesis portable spas manufactured after January 14, 2009.
All Cal Spas portable spas are warranted to be free from defects in material and workmanship at the time if delivery. This warranty becomes valid at time of purchase and ends either by specified
This limited warranty is only valid on portable spas delivered in the United States and Canada. However, it does not apply to special offers and events and extends through the selling dealer to the original purchaser at the original site of installation.
Spa Shell / Structural
LMS warrants against the loss of water through the spa shell due to defects in materials and/or workmanship for a period of one year.
Interior Surface
LMS warrants against cracks, blisters, peeling, discoloration and delamination of interior surfaces for a period of one year.
Equipment
LMS warrants the spa’s electrical and electronic components, specifically, the control system and pumps, against malfunction due to defects in materials and/or workmanship for a period of one year.
Components
LMS warrants
Manufacturer Warranty
Spa cover warranty is extended through the manufacturer of the product. Spa cover is warranted for 90 days unless otherwise specified. For more information, see their warranties in the owner’s information package that was delivered with your spa for more information.
Warranty Performance
In the event of a malfunction or defect covered under the terms of this warranty, the factory authorized selling dealer is responsible for performing all necessary repairs. To obtain service, contact the selling dealer. In the event the consumer is unable to obtain satisfactory customer service from the selling dealer, written notification must be given to the LMS Customer Relations Department within 30 days of the reported failure.
In the event of any warranty replacement, all labor costs (not limited to removal, replacement, and installation) and shipping costs are the responsibility of the spa owner. There will be no charge for parts on a covered item. However, the LMS Service Agent may assess a reasonable travel or mileage charge per service call, which may include diagnostic time. If LMS determines that repair of a covered item is not feasible, LMS reserves the right to replace the defective merchandise with merchandise equivalent or equal in value to the original merchandise.
Warranty Limitations and Exclusions
The limited warranty applies only to spas normally used for personal, family or household purposes.
This warranty specifically excludes factory installed plumbing. Replaceable service items, such as filters, light bulbs, and jet inserts are specifically excluded from the limited warranty.
2009 Genesis Portable Spa
23 Appendix
LTR20091058, Rev. A | www.calspas.com |