Cal Spas LTR20091058 Troubleshooting Water Clarity Problems, Probable Causes, Possible Solutions

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Troubleshooting Water Clarity Problems
• Use a stain and scale inhibitor
2009 Genesis Portable Spa LTR20091058, Rev. B

18

Clear PlanWater

Troubleshooting Water Clarity Problems

Problem

 

Probable Causes

 

Possible Solutions

Cloudy Water

Dirty filter

Clean filter

 

Excessive oils / organic mat-

Shock spa with sanitizer

 

 

ter

Add sanitizer

 

Improper sanitization

 

• Adjust pH and/or alkalinity to recommended

 

 

 

 

• Suspended particles / organ-

 

range

 

 

ic matter

• Run jet pump and clean filter

 

• Overused or old water

 

• Drain and refill the spa

 

 

 

Water Odor

Excessive organics in water

Shock spa with sanitizer

 

Improper sanitization

Add sanitizer

 

Low pH

Adjust pH to recommended range

Chlorine Odor

Chloramine level too high

Shock spa with sanitizer

 

Low pH

Adjust pH to recommended range

Musty Odor

Bacteria or algae growth

Shock spa with sanitizer – if problem is vis-

 

 

 

 

ible or persistent, drain, clean and refill the

 

 

 

 

spa

Organic buildup /

Buildup of oils and dirt

Wipe off scum with clean rag – if severe,

scum ring around

 

 

 

drain the spa, use a spa surface and tile

spa

 

 

 

cleaner to remove the scum and refill the spa

Algae Growth

High pH

Shock spa with sanitizer and adjust pH

 

Low sanitizer level

Shock spa with sanitizer and maintain sani-

 

 

 

 

tizer level

Eye Irritation

Low pH

Adjust pH

 

Low sanitizer level

Shock spa with sanitizer and maintain sani-

 

 

 

 

tizer level

Skin Irritation / Rash

Unsanitary water

Shock spa with sanitizer and maintain sani-

 

• Free chlorine level above 5

 

tizer level

 

 

 

 

 

ppm

Allow free chlorine level to drop below 5 ppm

 

 

 

 

before spa use

Stains

Total alkalinity and/or pH

Adjust total alkalinity and/or pH

 

 

too low

• Use a stain and scale inhibitor

 

• High iron or copper in

 

 

 

 

 

source water

 

 

Scale

High calcium content in

Adjust total alkalinity and pH – if scale re-

 

 

water – total alkalinity and

 

quires removal, drain the spa, scrub off the

 

 

pH too high

 

scale, refill the spa and balance the water

 

 

 

 

 

www.calspas.com

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Contents LTR20091058, Rev. B 6/15/09 Cleaning and Maintenance Electrical InstallationFilling and Powering Up Your Portable Spa Diagnostic MessagesImportant Safety Instructions This FirstREAD AND FOLLOW ALL INSTRUCTIONS DANGER --Risk of accidental drowningRead First!This SAVE THESE INSTRUCTIONSSafety First Keep Your Spa CleanAllow for Service Access Preparing for Your New Portable SpaElectrical Installation Testing the GFCINewYour SpaPortable Preparing a Good FoundationFilling and Powering Up Your Portable Spa Your New Portable SpaVERY IMPORTANT Never fill your spa with soft waterTemperature Adjustment Switching ModesOperating Your Spa OperatingYour SpaSetting Filtration Cycles Diagnostic Messages Operating SpaYourMessage MeaningMessage Jets LED Light OperationClear Water Plan Clear Water PlanThe Key to Clear Water Testing and Adjusting Spa Water Testing ForClear PlanWater Balancing the Total AlkalinitySanitation Using Chlorine as a SanitizerUsing Bromine as a Sanitizer Ideal Range Chemical SafetyShocking the Water Bather Load Cleaning the FilterCleaning the Filter Basket Clear Water PlanStarting the Spa with Fresh Water Maintenance Schedule Each time you refill the spaPrior to each use Once a weekTroubleshooting Water Clarity Problems ProblemPossible Solutions Probable CausesCleaning and Maintenance Removing the Access PanelDo not run the spa with the access panel removed Draining Your Portable SpaCleaning and Maintenance Installing Cover LatchesWinterizing Cold Climate Draining Freeze damage is not covered by your war- rantyCleaning and Replacing the Filter Cleaning the CoverVinyl and Leather Cleaner Periodic MaintenanceCleaning the Shell All-PurposeCleaner Spa Finish CleaningPrior to Spa Start-Upand Refilling Fast Sheen Spa Finish Protecting WaxReplacement Parts AppendixDrain Waterfall2009 Warranty Manufacturer WarrantyWarranty Performance Warranty Limitations and ExclusionsLegal Remedies Customer ServiceDisclaimers Cal Spas Chemicals 26 Appendix2009 Genesis Portable Spa LTR20091058, Rev. B2009 Genesis Portable Spa LTR20091058, Rev. B2009 Genesis Portable Spa Locating the product serial number