Exmark Metro 21 manual Exmark Parts PLUS Program

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EXMARK PARTS PLUSPROGRAM

EFFECTIVE DATE: September 1,1995

Program

If your Exmark dealer does not have the Exmark part in stock, Exmark will get the parts to the dealer the next business day or the part will be FREE* Guaranteed!!

How the Program Works

1.If dealer does not have part in stock for a ºdownº unit at the time of request by customer,

the dealer contacts his distributor by 1:00 p.m. local time, and requests Exmark Parts Plus￿ shipment of six line items or less.

2.Distributor ships part(s) to dealer or customer, as requested by dealer, same day, overnight

UPS Distributor bills dealer for part and freight charges where applicable.

3.If distributor does not have the part(s) in stock to satisfy Exmark Parts Plusorder, he contacts Exmark by 3:00 p.m., central time, with an Exmark Parts Plus￿ order of six line items or less.

4.If order is received by 3:00 p.m. central time, Exmark ships part(s) direct to dealer or customer, as requested by distributor, same day, overnight UPS, Exmark bills the distributor for parts and shipping charges, where applicable.

5.The customer pays for the part and freight if it is shipped under the Exmark Parts Plus￿ and if it arrive in accordance to the program.

6.Who pays for the part and freight if it fails to arrive overnight in accordance to the program?

A.Under any circumstance the customer does not pay.

B.If the part does not arrive overnight due to:

1.The dealer not submitting the Exmark Parts Plus￿ order to his Exmark distributor by 1:00 p.m., the dealer pays for the part and freight.

2.The Distributor being unable to ship the part the same day or not submitting the Exmark Parts Plus￿ order to Exmark by 3:00 p.m. central time, the Distributor pays for the part and freight.

3.Exmark being unable to ship the part and the Exmark parts order is received by 3:00 p.m. central time, Exmark pays for the part and freight.

4.If the part does not arrive overnight due to the shipper (UPS), the shipper pays for the freight and Exmark pays for the part.

The following restrictions apply ±± The Exmark Parts PlusProgram is available only through participating Exmark Dealers and applies only to orders submitted on this program Monday through Thursday. Parts Plus service is available only in the 48 contiguous United States. UPS has initiated a Saturday delivery program to many areas of the continental United States and can be requested for an overnight shipment on Friday to be delivered Saturday. The next day air charge, plus the Saturday delivery fee will be the responsibility of the purchaser. Exmark Mfg. will assume no responsibility for Saturday delivery shipments. To qualify, all Exmark Parts Plusorders must be received by Exmark by 3:00 p.m. central time. Orders must be six line items or less. Exclusions from the Exmark Parts PlusProgram are: Any wholegood or accessory in its entirety, engines and engine replacement parts, 5±speed Peerless transmissions and 5±speed transaxles, hydraulic or hydrostatic wheel motors, cutter decks and engine decks or any item exceeding United Parcel Service size and weight restrictions.

Due to UPS restrictions, aerosol spray paint is considered a hazardous material and cannot be shipped via UPS next day or Second Day Air.

Exmark Manufacturing stocks a limited supply of parts for transaxles, pumps and wheel motors. These parts can be ordered for Next Day Air ship- ment but will not be guaranteed per the Parts Plus Program.

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Contents M216H/ M216HSP Potential Hazard Exmark Parts PLUS Program Operators Manual Contents SpecificationsIntroduction Preparation SafetySafe Operating Practices TrainingMaintenance and Storage Exmark Lawn Mower SafetySafety and Instruction Decals Loose Parts AssemblyInstalling the Handle Installing the Starter RopeInstalling the Discharge Tunnel Plug Before Starting Filling the Crankcase with OilFilling the Fuel Tank with Gasoline Reviewing the Maintenance Schedule Stopping the Engine OperationControls Starting the EngineUsing the Self-propel Drive Using the Discharge Tunnel PlugAdjusting the Cutting Height Removing the Grass Bag Using the Grass BagInstalling the Grass Bag Mowing with the Grass BagCutting Grass Operating TipsCutting Leaves Recommended Maintenance Schedule MaintenanceScraping Method Cleaning under the HousingChecking the Engine Oil Level Washing MethodServicing the Air Cleaner Cleaning the Discharge Tunnel and PlugMaintaining the Blade Inspecting the BladeRemoving the Blade Balancing the Blade Cleaning under the Belt CoverInstalling the Blade Sharpening the BladeAdjusting the Self-propel Drive Lubricating the Pivot ArmsChanging the Engine Oil Adjusting the Blade Brake Cable Servicing the Spark PlugLubricating the Gear Case Servicing the Wheels Removing the WheelsAssembling the Wheels Storage AccessoriesProblem Possible Causes Corrective Action TroubleshootingProblem Possible Causes Corrective Action Page Limited Warranty Exmark Commercial Turf Equipment Date Description Work Done Service Done BySee Exmarks Complete Line of Products for Turf Care