TV Ears Headphones user manual Call Customer Service US Corporate Office Toll Free

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another. Some televisions have to be manually switched from the “Variable” audio setting to the “Fixed” audio setting by using your TV menu. Not all TVs have the ability to switch from a variable to a fixed audio out (consult your television manual or manufacturer). When the TV is set to a “Variable” audio out setting, the volume of the TV Ears headset will be the same volume as the TV.

4. Why do I hear a television station when I’m watching a DVD/video?

When the audio cord is plugged into the analog (RCA) audio out port of a cable or satellite box AND an analog (RCA) audio out port of a DVD player or VCR, you must turn off whichever device is not in use. Turn off the cable/satellite box when watching a DVD or video. Turn off the DVD/VCR player when watching TV.

5. How do I charge the headset?

Turn the headset off and gently place into the charging cradle of the transmitter. Be sure the charging light on the front of the transmitter illuminates. See Step 3 of Installation.

6. How do I know the headset is charging?

The charging light will be green when the headset is placed in the front charging cradle of the transmitter and red if the headset is placed in the rear-charging cradle of the transmitter. If there are two headsets charging at the same time, the light will appear amber.

7. Will the lights change colors once the headset is fully charged?

No, the charging light will remain a constant color as long as a headset is placed in the charging cradle. We recommend keeping the headset in the charging cradle when not in use, for safekeeping.

8. Why is the charging light off?

A headset must be in the charging cradle of the transmitter in order for the charging light to illuminate. Once the headset is removed from the transmitter, the charging light will no longer be illuminated. If the charging light does not illuminate when the headset is in either charging cradle, pick up the headset and replace it in the charging cradle (it should rock into place). Ensure the transmitter is receiving power. Check that the charging posts in the cradle are positioned straight up.

9. Can I over charge the headset/battery?

No, the battery will not over charge if left in the charging cradle of the transmitter. We recommend storing the headset in the charging cradle of the transmitter for safekeeping and to ensure that the headset is always charged and ready for use.

10. What is the lifetime of the batteries?

The rechargeable battery is designed to last between 1-2 years depending on usage.

11. How do I get a new battery or ear tips?

TV Ears Replacement batteries and TV Ears Tips are sold through TV Ears representatives.

Online: www.tvears.com

Call Customer Service:

US Corporate Office Toll Free: 1-888-883-3277

Monday – Friday 7AM – 4PM PST

Visit a local Authorized TV Ears Dealer:

To find a TV Ears dealer near you, go to the TV Ears website at www.tvears.com. Please call the dealer to confirm the desired item is in stock.

12. Will TV Ears work in movie theaters and play houses?

Yes, the Original Plus TV Ears systems operate at 95kHz, which is compatible with many movies and play houses. TV Ears does not guarantee that its products will work in all public places. Check with individual places to verify system compatibility.

13. Why is my Original Plus system hooked up but still not working?

Make sure that all the cords are plugged in completely. Check that the red plug of the power stacker cord is plugged into the transmitter and the black plug is plugged into the power stacker.

14. What does 95kHz mean?

95kHz is the frequency of the infrared signal that is sent by the transmitter to the headset. Infrared signals are invisible light signals and are not disturbed by electrical storms.

For additional technical questions, consult our troubleshooting guide on the next page.

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Contents Lifetime Service Guarantee TV Ears Customer ServiceDay Money Back Guarantee Safety InstructionsIII Installation Guide Diagrams Original HeadsetOriginal Headsets Included in BoxFront Transmitter Back Front BackAlternate Installation Kit Installation InstructionsPlug in the Audio Cord Before you startPlace and Power the TV Ears Transmitter and Power Stacker Installation TipsCharging the Headset Using the Headset Using the SystemMaintenance Removing the Headset after useReplacement Instructions Replacing the BatteryReplacing the foam TV Ear Tips with the Silicone Ear Tips Replacing the Silicone Ear Tips with foam TV Ears TipsAdditional Accessories & Replacement Parts Frequently Asked Questions FAQ’sRepairs Visit a local Authorized TV Ears Dealer Call Customer Service US Corporate Office Toll FreeProblem Check the Following Troubleshooting GuideManufacturer Declaration Specifications

Headphones specifications

TV Ears headphones have become a game-changer for those seeking an enhanced audio experience while watching television. Designed primarily for individuals with hearing difficulties, they offer a range of features and technologies that cater to various auditory needs.

One of the standout characteristics of TV Ears headphones is their wireless capability, allowing users to enjoy their favorite shows without being tethered to the TV. This freedom enhances the viewing experience, enabling users to move around their living space while still receiving high-quality sound. The headphones typically use infrared technology to transmit audio signals from the TV, ensuring a clear and robust connection without any interference from other wireless devices.

The sound quality of TV Ears headphones is another highlight. Many models come equipped with a special circuitry that amplifies dialogue, making it easier to understand conversations in movies and TV shows. This feature is particularly beneficial for users with hearing impairments, as it helps them enjoy content without straining to catch every word. Additionally, some models allow for adjustable volume levels, so users can set the sound to their preferred level without affecting the audio output from the television itself.

Comfort is a key factor in the design of TV Ears headphones. They are often lightweight and feature cushioned ear pads, allowing for extended wear without discomfort. This is especially important for users who may spend hours watching their favorite series or movies.

Another notable technology found in some TV Ears models is the ability to connect to multiple devices, enabling users to switch easily between their television, computer, or other audio sources. This versatility makes them suitable for various media consumption scenarios.

Battery life is also a consideration for many users, and TV Ears headphones typically offer long-lasting performance, with some models featuring rechargeable batteries that can provide several hours of use on a single charge.

Overall, TV Ears headphones are a thoughtful solution for those who want to enjoy television without distractions or difficulties related to hearing. With their combination of wireless technology, sound enhancement features, comfort, and user-friendly design, they offer an exceptional audio experience that caters to a wide range of viewers. For anyone seeking to improve their TV watching experience, these headphones are undoubtedly worth considering.