Marantz CD5004 manual Troubleshooting, Symptom Cause Countermeasure

ENGLISH

Troubleshooting

If a problem occurs, first check the following:

1.Are the connections correct?

2.Is the unit being operated as described in the owner’s manual?

If this unit does not operate properly, check the items listed in the table below. If the problem persist there may be a malfunction.

In this case, disconnect the power immediately and contact the retail outlet.

Symptom	Cause	Countermeasure			Page
	• The power cable is not plugged	• Plug the power cable into a			7
	in.	household power outlet.
	• Power of this unit is not turned	• Turn on power to the unit.			8
	on.
	• The disc is not set correctly.	• Set the disc correctly.			3
	• The disc is placed upside-down.	• Set the disc correctly.
The disc does not	(The label of the disc is facing				3
rotate.	down.)
	• The disc is dirty.	• Clean the recording surface of the			4
		disc.
	• The disc is scratched.	• A disc with many scratches may			–
		not be playable.
	• The disc is warped.	• A warped disc may not be			–
		playable.
	• The amplifier or speakers are	• Connect	the cables	correctly.
	not connected correctly.	(Refer to User Guide supplied			–
		with the amplifier.)
	• Power to the amplifier is not	• Turn on power to the amplifier.
	turned on.	(Refer to User Guide supplied			–
		with the amplifier.)
The disc rotates	• The function or input source	• Set the function or input source
but there is no	selector switch of the amplifier	selector switch of the amplifier
sound output.	is not set to “CD” or “AUX”	to “CD” or “AUX” (amplifier			–
	(amplifier terminal to which this	terminal to which this unit is
	unit is connected).	connected). (Refer to User Guide
		supplied with the amplifier.)
	• The amplifier volume is set to	• Adjust the amplifier volume.
	minimum.	(Refer to User Guide supplied			–
		with the amplifier.)
The display does	• The Audio EX function	• Set the	Audio EX	function
not light during	([SOUND MODE]) is set to	([SOUND MODE]) to “Audio EX			14
playback.	“Audio EX2”.	OFF” or “Audio EX1”.

Symptom	Cause	Countermeasure		Page
	• The disc is dirty.	• Clean the recording surface of the		4
		disc.
	• The disc is scratched.	• A disc with many scratches may		–
		not be playable.
The disc stops
	• The disc is warped.	• A warped disc may not be
rotating.				–
		playable.
	• The disc being played is not a	• A CD-ROM meant for a personal
	music CD. Or MP3/WMA files	computer cannot be played.		17
	are not recorded on the disc.
	• The distance between the unit	• Use the remote control closer to		4
	and remote control is too great.	the unit, within operational range.
	• There is some object between	• Remove the object.		4
	the unit and remote control.
The remote	• The batteries in the remote	• Replace	all batteries with new	4
control does not	control are expended.	batteries.
operate.	• The remote sensor of the unit is	• Avoid	exposing the remote	4
	exposed to strong light.	sensor to strong light.
	• The EXTERNAL/INTERNAL	• To use this unit without an
	switch of the unit is set to	amplifier, set the remote control		12
	“EXTERNAL”.	switch to “INTERNAL”.
	• The disc is placed upside-down.	• Set the disc correctly.
	(The label of the disc is facing			3
CD-R/CD-RW disc	down.)
	• The recorded data is not written	• Record data that is applicable to
cannot be played.
	in an audio (CD-DA) format. Or	this unit.		17
	the MP3/WMA files are not
	recorded correctly.
Pitch control	• The Audio EX function ([SOUND	• Set the Audio EX function
operation cannot	MODE]) is not set to “Audio EX	([SOUND MODE]) to “Audio EX		14
be performed.	OFF”.	OFF”.
	• The “Digital Out” setting is set	• Set the “Digital Out” setting to		16
	to “Off”.	“On”.
	• The Audio EX function ([SOUND	• Set the Audio EX function
Digital audio	MODE]) is set to “Audio EX2”.	([SOUND MODE]) to “Audio		14
signals are not		EX1”.
output.	• The Audio EX function	• Set the pitch control “Pitch: 0”.
	([SOUND MODE]) is set to	• Or, set the Audio EX function		14
	“Audio EX OFF” and pitch	([SOUND MODE]) to “Audio
	control is used.	EX1”.

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