Marantz AV9000 manual Troubleshooting, Symptom Cause Remedy

Page 38

TROUBLESHOOTING

table.

 

 

 

If the unit does not operate properly, check items shown in the following

In case of trouble, check the following before calling for service:

If your trouble cannot be recovered with the remedy actions listed in

1. Are the connections made properly ?

the following table, malfunction of the internal circuitry is suspected;

2. Are you operating the unit properly following user’s guide ?

immediately unplug the power cable and contact your dealer, nearest

3. Are the power amplifiers and speaker working properly ?

Marantz distributor or the Marantz Service Center in your country.

 

 

 

 

SYMPTOM

CAUSE

 

REMEDY

 

 

 

 

AV9000 cannot be turned up.

The power plug is not connected.

 

Connect the power plug to the outlet.

 

 

 

 

No sound and picture are output

Mute is on.

 

Cancel mute using the remote control unit.

even when power is on.

The input cable is not connected correctly.

 

See the connection diagram and connect the cables correctly.

 

The master volume control is turned all the way down.

Adjust the master volume.

 

The function selector position is wrong.

 

Select correct position.

 

 

 

 

Sound and pictures from other

Input cable connected incorrectly.

 

Connect the cable correctly by referring to the connection

than equipment selected with the

 

 

diagram.

function selector.

 

 

 

 

 

 

 

Sound from the wrong channel is

Output cable connected incorrectly.

 

Connect the cable correctly by referring to the connection

output from the speaker.

 

 

diagram.

 

 

 

No sound is output from the center

The center output cable connection is incomplete.

Connect the cable correctly.

speaker.

STEREO has been selected for Surround mode.

 

When STEREO is selected for Surround mode, no sound will be

 

 

 

output from the center speaker. Set another Surround mode.

 

Center = NONE has been selected in SETUP mode.

Make the correct setting.

 

 

 

No sound is output from the

The surround output cable connection is incomplete.

Connect the cable correctly.

surround speaker.

STEREO has been selected for Surround mode.

 

When STEREO has been selected for Surround mode, no sound will

 

 

 

be output from the surround speaker. Set another Surround mode.

 

Surround = NONE has been selected in SETUP mode.

Make the correct setting.

 

 

 

No output to Sub Woofer Out.

Sub-woofer = NONE has been selected in SETUP mode.

Select Sub-woofer = YES.

 

 

 

 

Surround mode cannot be changed.

The headphones are connected to the jack.

 

Disconnect the headphones. (When headphones are connected,

 

 

 

Surround mode will be fixed to STEREO.)

 

 

 

 

Noise is produced during DTS-

Analog has been selected for input.

 

Be sure to perform digital connection, select digital input, then

encoded CD or laser disc play.

 

 

play.

 

 

 

 

DTS sources cannot be played.

Surround mode is set to DOLBY.

 

Select other mode.

 

The player does not respond to DTS digital out.

 

Use a player which responds to DTS-digital out.

 

 

 

 

Player skips during play of a DTS

Data error occurred during player skip.

 

Set Surround mode to DTS-cinema or DTS-music..

source and produces noise.

 

 

 

 

 

 

96kHz PCM signal cannot be

The player does not respond to 96kHz PCM digital out.

Use a player that responds to 96 kHz PCM digital out.

played.

Surround mode is set to other than STEREO and AUTO.

Set Surround mode to STEREO or AUTO.

 

 

 

Normal PCM signal (CD or laser

Surround mode is set to DTS-cinema or DTS-music.

Select other mode.

disc) cannot be played.

 

 

 

 

 

 

Dolby Digital signal cannot be

Surround mode is set to DTS-cinema or DTS-music.

Select other mode.

played.

 

 

 

 

 

 

 

A specific channel does not

Nothing recorded on source.

 

Check the encoded channel on the source side.

produce output.

 

 

 

 

 

 

 

FM or AM reception fails.

Antenna connection is incomplete.

 

Correctly connect the indoor FM and AM antennas to FM and AM

 

 

 

antenna outlets.

 

 

 

 

Noise is heard during AM reception.

Reception is affected by other electrical fields.

 

Try changing location where the AM indoor antenna is set up.

 

 

 

Noise is heard during FM reception.

The radio waves from the broadcasting station are weak.

Install an FM outdoor antenna.

 

 

 

 

Cannot get programmed station

Preset data has been erased.

 

Disconnecting power plug for long periods of time will erase preset

when the PRESET button is

 

 

data. If that happens, input the preset data again.

pressed.

 

 

 

 

 

 

 

Nothing appears on the remote

Batteries are consumed.

 

Replace all the batteries with new ones.

commander display.

 

 

 

 

 

 

 

Control with the remote control unit

Batteries are consumed..

 

Replace all the batteries with new ones.

fails.

Remote controller's function-key setting is wrong.

 

Select different position from which equipment will be controlled.

 

The distance between this AV9000 and the remote

Move closer to this AV9000.

 

commander is too far.

 

Remove offending object.

 

Something is blocking AV9000 and the remote

 

commander.

 

 

 

 

 

 

ENGLISH

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Contents Model AV9000 User Guide Audio Video S-VIDEO OUT OUT OUT Monitor TV LD Player DVD Player Audio Video S-VIDEOOUT AUX InputDigital Input Output MD Player CD Player OutputDigital Multi IR ReceiverOther Multi Channel Processor Power AmplifierOther Connections SW RSDo not Remove Cover or Back No USER-SERVICEABLE Parts InsideRefer Servicing to Qualified Service Personnel Important Safety Instructions Read Before Operating EquipmentNEC Section ⁄8 ¤2 Table of Contents Description FeaturesIntroduction Front Panel Features see Power switch and Standby indicatorRemote Control Unit RC-18SR AMPTuner ⁄1VOLUME UP + and Down⁄2TEN Keypad Top View Operation of Remote Control UnitNo Good Side ViewSET-UP ON-SCREEN Menu SystemOSD Main Menu System SetupSystem Setup 1/2 Selecting the Digital Input Setup 2/2 Speaker Distance Speaker Setup and LevelsSetup 1/2 Speaker Size Surround Mode REC CopyMulti Room Select Basic OperationListening to the Tuner Station Name InputNormal Playback Station Name PresetPlayback Operation ← DownMulti Room Selector Setting the Sleep Timer only Remote Control UnitOther Functions TV Auto ON/OFF FunctionFunction and Operation Mode operating modeOperation Macro for multiple step macro functions⁄4CLEAR Function⁄3MEMO ⁄8GUIDE Liquid Crystal Display LCD Window⁄7MUTE ⁄9LIGHTINGProgramming the Direct mode buttons m USE ModeLearn mode RC-18SR Basic OperationHow to clear erase the memorized codes Any re-written names How to re-write the Status nameHow to re-write the Direct function button names Erasing the memory assigned to a particular buttonComplete erasure Macro modeErasing the memory assigned to a Direct buttons Programming a macro under a function selector key Using the macro functions you have programmed Clone modeTable of cloning relations Other Functions VERDirect Command Functions Listing ScanTape Mode TP-B PIP2/REC AUX VCD/PHI Surround Modes Output Set Input SignalLED Indicator ModeTroubleshooting Symptom Cause RemedyHOW to Reset the Unit Error MessagesMemory backup General MalfunctionAM Tuner Section Technical Specifications U VersionFM Tuner Section Audio SectionIs a registered trademark Austria

AV9000 specifications

The Marantz AV9000 is a revered home theater processor that has etched its place in the annals of audio and video entertainment technology. Known for its impressive performance and rich features, the AV9000 has been a favorite among audiophiles and home theater enthusiasts since its release.

One of the most notable characteristics of the Marantz AV9000 is its superior audio processing capabilities. It utilizes advanced 24-bit/192kHz DACs (Digital-to-Analog Converters) that ensure high-resolution sound playback, allowing for an expansive soundstage and remarkable detail in audio reproduction. The processor supports various surround sound formats, including Dolby Digital, DTS, and even the more complex surround formats of the time, which accentuate the immersive experience of cinema-like sound in home settings.

In terms of video capabilities, the Marantz AV9000 boasts a wealth of features that enhance the viewing experience. It supports multiple video formats, including composite, S-video, and component video, ensuring compatibility with a wide range of source devices. The processor also incorporates video switching, allowing users to connect various components seamlessly and switch between them without needing to manually intervene.

The AV9000 is equipped with a user-friendly interface that simplifies operation. Its on-screen display provides easy access to settings and inputs, making it a breeze for users to navigate through options. Furthermore, the unit has substantial connectivity options, including multiple analog and digital audio inputs, video inputs, and outputs that cater to extensive home theater setups.

Marantz has also focused on build quality, and the AV9000 is no exception. The unit is constructed with a robust chassis that minimizes vibration and external interference, ensuring an uncolored audio performance.

Another significant feature is its flexibility with multi-zone setups, enabling users to experience audio and video in different rooms simultaneously. This is perfect for larger homes where different family members can enjoy their respective media without disruption.

Sound tuning was critically emphasized in the AV9000, with Marantz’s proprietary tuning technologies enhancing audio quality. These features allow for adjustments based on room acoustics, optimizing the listening experience tailored to specific environments.

In conclusion, the Marantz AV9000 stands out as a sophisticated audio-video processor with its rich feature set, high-quality sound, versatile video capabilities, and robust construction. It embodies the Marantz legacy of exceptional performance and elaborate design, making it a notable choice for anyone looking to elevate their home entertainment experience.
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