Samsung DVD-CM500 DVD-CM500H/XEF Problems and Solutions (VCR), Problem, Explanation/Solution, ◆The warranty information, ◆A clear description of the problem

Problems and Solutions (VCR)

Before contacting the Samsung after-sales service, perform the following simple checks.

	Problem	Explanation/Solution
GB	No power	◆ Check that the power plug is connected to a wall outlet.
		◆ Have you pressed the STANDBY/ON button?
	You cannot insert a video cassette	◆ A video cassette can only be inserted with the window
		side up and the safety tab facing you.
	The television programme was not recorded	◆ Check the DVD-VCR aerial connections.
		◆ Is the DVD-VCR tuner properly set?
		◆ Check if the safety tab is intact on the cassette.
	Timer recording was unsuccessful	◆ Was the STANDBY/ON button pressed to activate the timer?
		◆ Re-check the recording start/stop time settings.
		◆ If there was a power failure or interruption during timer
		recording, the recording will have been cancelled.

No playback picture or the picture is distorted

◆Check to see if you are using a prerecorded tape.

You cannot see normal broadcasts	◆ Check the TUNER/EXTERNAL setting. It should be on
	TUNER.
	◆ Check the TV/VCR aerial connections.
Noise bars or streaks on playback	◆ Press the TRK ( or ) buttons to minimize this effect.
When the ❿II button is pressed	◆ A still picture may have “noise bars”, depending on the
during playback, the still picture	condition of the tape. Press the TRK ( or ) buttons
has severe “noise bars” streaks	during SLOW motion to minimize this effect.
Video Head Cleaning	◆ If poor pictures appear on a variety of cassettes, the video
	heads may need cleaning. This is not a common problem
	and unless it appears, the heads should not be cleaned.
	When cleaning the video heads, read all instructions
	provided with the head cleaning cassette. Incorrect head
	cleaning can permanently damage the video heads.

If when tuning in your TV to the DVD-VCR TV does not find the Screen

or the pattern when found suffers from interference, it may be due to the DVD-VCR output channel clashing with the normal TV transmissions in your area. To prevent this you will need to change the DVD-VCR output channel in the following way

1.Remove the aerial input plug from the socket marked (aerial symbol) on the rear of the DVD-VCR.

2.Carry out the instructions “Tuning Your Television for the DVD- VCR” (see page 14).

3.Carry out the instructions “Setting the DVD-VCR output Channel” (see page 23), move the channel number several channels down from the original setting. (example: from 36 to 39).

4.Replace the aerial plug into the socket marked (aerial symbol) on the rear of the DVD-VCR.

5.Re-tune your TV to the DVD-VCR again by following instructions “Tuning Your Television for the DVD-VCR” (page 14).

6.If the problem still exists repeat steps 1 to 5 moving several more channels away from the original setting.

If you are unable to solve the problem after reading the above instructions, note:

◆The model and serial number on the rear of your DVD-VCR◆The warranty information◆A clear description of the problemThen contact your nearest SAMSUNG after-sales service.

74