reference
Troubleshooting
Before requesting service (troubleshooting), please check the following.
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| • | Check the batteries in the remote control.They may need replacing. |
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No operations can be | • | Operate the remote control at a distance of no more than 20 feet. |
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performed with the | • | Remove batteries and hold down one or more buttons for several | P3 | ||||||
remote control. |
| minutes to drain the microprocessor inside the remote control to reset |
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| it. Reinstall batteries and try to operate the remote control again. |
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Disc does not play. | • | Ensure that the disc is installed with the label side facing up. | P5 | ||||||
• Check the region number of the DVD. | |||||||||
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| • | The features or action cannot be completed at this time because: |
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| 1. The DVD’s software restricts it. |
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The | icon appears | 2. The DVD’s software doesn’t support the feature (e.g., angles). |
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on screen. | 3. The feature is not available at the moment. |
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| 4. You’ve requested a title or chapter number or search time that is out of |
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Disc Menu doesn’t | • | Check if the disc has a Menu |
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appear |
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Play mode differs | • | Some of the functions selected in the Setup Menu may not work |
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from the Setup Menu | P27~33 | ||||||||
| properly | if the disc is not encoded with the corresponding function. | |||||||
selection. |
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The screen ratio | P29~30 | ||||||||
cannot be changed. | |||||||||
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No audio. | • | Make sure you have selected the correct Digital Output in the Audio | P28~29 | ||||||
| Options Menu. | ||||||||
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The screen is blocked | • | Press the |
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| button (on the front panel) for more than 5 seconds with no disc | P15 | ||
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Forgot password | • | Press the |
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| button (on the panel) for more than 5 seconds with no disc inside. |
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| All settings including the password will revert to the factory settings. Don't use | P30~31 | |||||||
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| procedure once again. |
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problems. |
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• | If the problem still cannot be solved, please contact your nearest |
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The picture is noisy or | • | Make sure that the disc is not dirty or scratched. | P2 | ||||||
distorted | • | Clean the disc. | |||||||
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| • | Check the Video output is HDMI enabled. |
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No HDMI output. | • Check the connection between the TV and the HDMI jack of DVD player. | P11~12 | |||||||
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| • | See if the TV supports this 480p/576p/720p/1080i/1080p DVD player |
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Abnormal HDMI output | • | If snow noise appears on the screen, it means that TV does not support | P11~12 | ||||||
screen. |
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| • | Check your TV system setup correctly. |
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HDMI output Jitter | • | The screen Jitter phenomenon may occur when frame rate is converted | P32~33 | ||||||
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| dia Interface) Output. |
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| • | Please refer to the user’s manual of your TV. |
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36_ reference