Samsung DW60J9970BB/EG An inappropriate programme, Use more detergent, Pressure of the supplied

Troubleshooting and information codes

PROBLEM	POSSIBLE CAUSE	SOLUTION
	An inappropriate programme	Select a programme according to the soil level
	was been selected.	of the dishes as directed in this manual.
	The fi lter is contaminated or not	Clean the fi lter and make sure the fi lters are
	correctly fasten.	fi tted properly.
	No dishwasher detergent or not	Use an automatic dishwasher detergent or
Has food particles	enough detergent is being used.	use more detergent.
	The pressure of the supplied	The water supply pressure must be between
remaining on the
	water is low.	0.05 MPa and 0.8 MPa.
dishes.
	Spray arm jets are clogged.	Clean the spray arms.
	The dishes are improperly	Rearrange the dishes so they have good
		water access and do not interfere with spray
	loaded.
		arm and dispenser operation.
	The water is too hard.	Check salt refi ll indicator and refi ll dishwasher
		salt.
	There is no rinse aid in the	Check the dispenser and add rinse aid.
	dispenser or not enough rinse
		Check rinse aid setting.
	aid was used.
Does not dry dishes	Multi taps were used without	Select the Dry+ function or use rinse aid.
	selecting the Dry+ function.
well.
	Glasses and cups with concave	After fi nishing the cycle, empty the lower rack
	bottoms hold water. This water	fi rst and then the upper, this will avoid water
	may spill onto other items when	dripping from the upper rack onto the dishes
	you are unloading.	in the lower rack.
	The dishwasher beeps when the
	dispenser cover is opened and	This is a normal operation.
	during the initial stage of draining
Is too noisy.	the pump operation.
	The dishwasher is not level.	Ensure that the dishwasher is level.
	There is a ‘chopping’ sound
	because an arm is bumping	Rearrange the dishes.
	against the dishes.
Leaves a yellow or	This can occurs from coffee and
brown fi lm on cups or		Use programme with higher temperature.
	tea soils.
dishes
Does not have any	The power cord is not	Connect the power cord.
indicators lit.	connected.
Does not have	The arms are clogged with food
smoothly rotating		Clean the arms.
	particles.
arms.
Leaves a white		Check the salt fi ll indicator and softener
coating on cutlery	Hard water was used.	setting is correct according to the water
or crockery after		hardness of your area.
cleaning.		Check salt reservoir cap is correctly fi tted.

English - 32

BU_DW9000H-00156A-07_EN.indd 32 2016-09-20 ￿￿ 12:31:46