Samsung GT-I9105P Troubleshooting

GT-I9105CWNATO, GT-I9105CWNAUT, GT-I9105CWNBGL, GT-I9105CWNCOA, GT-I9105CWNCYV, GT-I9105CWNDBT, GT-I9105CWNDTM, GT-I9105CWNEUR, GT-I9105CWNGBL, GT-I9105CWNIDE, GT-I9105CWNITV, GT-I9105CWNMAX, GT-I9105CWNNEE, GT-I9105CWNORX, GT-I9105CWNPHE, GT-I9105CWNPRT, GT-I9105CWNSEB, GT-I9105CWNTPH, GT-I9105CWNTRG, GT-I9105CWNTWO, GT-I9105CWNVVT, GT-I9105CWNXEF, GT-I9105CWNXEO, GT-I9105UADAUT, GT-I9105UADNEE, GT-I9105UANATO, GT-I9105UANAUT, GT-I9105UANBGL, GT-I9105UANCOA, GT-I9105UANCYV, GT-I9105UANDBT, GT-I9105UANDTM, GT-I9105UANEUR, GT-I9105UANGBL, GT-I9105UANIDE, GT-I9105UANITV, GT-I9105UANMAX, GT-I9105UANMSR, GT-I9105UANNEE, GT-I9105UANORL, GT-I9105UANORO, GT-I9105UANORX, GT-I9105UANPHE, GT-I9105UANPRT, GT-I9105UANSEB, GT-I9105UANTPH, GT-I9105UANTRG, GT-I9105UANTWO, GT-I9105UANVIA, GT-I9105UANVVT, GT-I9105UANXEF, GT-I9105UANXEO, GT2I9105CWNBGL, GT2I9105CWNGBL, GT2I9105CWNORX, GT2I9105CWNTWO, GT2I9105UANBGL, GT2I9105UANGBL, GT2I9105UANORX, GT2I9105UANTWO

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Table of Contents

103Lock screen

104Security

106Language and input

109Cloud

109Backup and reset

109Add account

109Motion

110Accessory

111Date and time

111Accessibility

112Developer options

113About device

Troubleshooting

Models

2About this manual
- 3Instructional icons
- Copyright
- 4Trademarks
5Table of Contents
- 6Media
- Travel & local
  - Application & media stores
- Settings
- Utilities
- 7Troubleshooting
8Getting started
- Device layout
- 9Buttons
- 10Package contents
- 11Installing the SIM or USIM card and battery
  - 13Removing the SIM or USIM card and battery
- 14Charging the battery
  - Charging with the charger
    - 15Checking the battery charge status
  - Reducing the battery consumption
- 16Inserting a memory card
  - 17Removing the memory card
  - Formatting the memory card
- 18Turning the device on and off
- 19Holding the device
- Locking and unlocking the device
- Adjusting the volume
- 20Switching to silent mode
21Basics
- Indicator icons
- 22Using the touch screen
  - Finger gestures
    - Tapping
    - 23Dragging
    - Double-tapping
    - 24Flicking
    - Pinching
- 25Control motions
  - Rotating the screen
  - 26Picking up
  - Holding to ear
  - 27Panning to move
  - Panning to browse
  - 28Double-tapping
  - Rotating
  - 29Turning over
  - Shaking
  - Tilting
- 30Page Buddy
- Notifications
- 31Home screen
  - Rearranging items
    - Adding an application icon
    - Adding an item
    - Moving an item
    - Removing an item
  - 32Rearranging panels
    - Adding a new panel
    - Moving a panel
    - Removing a panel
  - Setting wallpaper
- 33Using applications
  - Opening an application
  - Opening from recently-usedapplications
  - Closing an application
- Applications screen
  - 34Rearranging applications
  - Organising with folders
  - Installing applications
  - Uninstalling applications
  - Sharing applications
- 35Help
- Entering text
  - Changing the keyboard type
  - Using the Samsung keyboard
    - Changing the keyboard layout
    - Entering uppercase
    - Changing language keyboards
    - Handwriting
  - 36Entering text by voice
  - Copying and pasting
- 37Connecting to a Wi-Finetwork
  - Turning Wi-Fion and off
  - Joining Wi-Finetworks
  - Adding Wi-Finetworks
  - Forgetting Wi-Finetworks
- 38Setting up accounts
  - Adding accounts
  - Removing accounts
- 39Transferring files
  - Connecting with Samsung Kies
  - Connecting with Windows Media Player
  - Connecting as a media device
- 40Securing the device
  - Setting a face unlock
  - Setting a face and voice unlock
  - 41Setting a pattern
  - Setting a PIN
  - Setting a password
  - Unlocking the device
- 42Upgrading the device
  - Upgrading with Samsung Kies
  - Upgrading over the air
43Communication
- Phone
  - Making calls
    - Making a call
    - Speed dial numbers
    - Number prediction
    - 44Finding contacts
    - Making an international call
    - During a call
    - Adding contacts
    - Viewing call logs
    - Fixed dialling number
    - Call barring
  - 45Receiving calls
    - Answering a call
    - Rejecting a call
    - Automatically rejecting calls from unwanted numbers
    - Missed calls
    - Call waiting
    - Call forwarding
  - 46Ending a call
  - 47Video calls
    - Making a video call
    - During a video call
    - Swapping images
- 48Contacts
  - Managing contacts
    - Creating a contact
    - Editing a contact
    - Deleting a contact
    - Setting a speed dial number
  - 49Searching for contacts
  - Importing and exporting contacts
    - Syncing with Google Contacts
    - Syncing with Samsung Contacts
    - Importing contacts
    - Exporting contacts
    - Sharing contacts
  - 50Favourite contacts
  - 51Contact groups
    - Adding contacts to a group
    - Managing groups
    - Sending a message or email to a group’s members
  - Business card
- 52Messaging
  - Sending messages
  - Viewing incoming messages
  - Listening to a voice message
- 53Email
  - Setting up email accounts
  - Reading messages
- 54Google Mail
- 56Talk
  - Public profile
  - Adding friends
  - Chatting with friends
  - Switching between chats
  - Deleting chat history
- 57Google+
- Messenger
- 58ChatON
59Web & network
- Internet
  - Viewing webpages
  - Opening a new page
  - Searching the web by voice
  - Bookmarks
  - 60History
  - Saved pages
  - Links
  - Sharing webpages
- 61Chrome
  - Syncing with other devices
- 63AllShare Play
  - Sending files
  - Sharing files
  - Playing files on a remote device
  - Managing contents on a web storage server
- 64Group Play
  - Joining another Group Play
- NFC
  - Reading information from an NFC tag
  - Making a purchase with the NFC feature
  - Sending data via Android Beam
- 65S Beam
66Media
- Music Player
  - Playing music
    - Setting a song as ringtone
  - Creating playlists
  - Playing music by mood
- 67Camera
  - 68Taking photos
    - Taking a photo
    - Scene mode
    - 69Shooting mode
    - Panoramic photos
  - 70Taking videos
    - Taking a video
    - Recording mode
  - 71Zooming in and out
  - Configuring settings for Camera
    - 72Flash
    - Recording mode
    - Effects
    - Exposure value
    - Focus mode
    - Auto focus
    - Macro
    - Timer
    - Resolution
    - ISO
    - Auto contrast
    - Auto share shot
    - Anti-Shake
  - Shortcuts
- 73Gallery
  - 74Viewing images
    - Zooming in and out
    - Viewing images using the motion feature
  - Playing videos
  - Editing images
  - 75Deleting images
  - Sharing images
  - Setting as wallpaper
- 76Video Player
  - Deleting videos
  - Sharing videos
- 77YouTube
  - Watching videos
  - Uploading videos
- 78FM Radio
  - Listening to the FM radio
  - Scanning radio stations
  - Adding stations to the favourites list
- 79Flipboard
80Application & media stores
- Play Store
- 81Samsung Apps
- S Suggest
- 82Game Hub
- Play Books
- Play Movies
83Utilities
- Memo
  - Composing memos
  - Browsing memos
    - Viewing a memo
- 84S Planner
  - Creating events or tasks
  - 85Syncing with Google Calendar
  - Changing calendar type
  - Searching for events
  - Deleting events
  - Sharing events
- 86Dropbox
- 87Clock
  - 88Alarm
    - Setting alarms
    - Stopping alarms
    - Deleting alarms
  - World clock
    - Creating clocks
    - Deleting clocks
  - Stopwatch
  - Timer
  - Desk clock
- 89Calculator
- 90Voice Recorder
  - Recording voice memos
  - Playing voice memos
  - Managing voice memos
- 91S Voice
- 92Google
  - Searching the device
  - Search scope
  - Google Now
- Voice Search
- 93My Files
- Downloads
94Travel & local
- Maps
  - Searching for locations
  - Getting directions for a destination
- 95Local
- 96Navigation
97Settings
- About Settings
- Wi-Fi
  - Setting Wi-Fisleep policy
  - Setting Network notification
- 98Data usage
- More settings
  - Flight mode
  - 99Mobile networks
  - Tethering and portable hotspot
  - VPN
  - NFC
  - S Beam
  - Nearby devices
  - Kies via Wi-Fi
- 100Home screen mode
- Blocking mode
- 101Sound
- Display
- 102Storage
- Power saving mode
- 103Battery
- Application manager
- Location services
- Lock screen
- 104Security
  - 105Account
  - registration
  - SIM Change Alert
  - •Set up SIM card lock:
  - SIM card
  - Change
  - SIM PIN
  - Make passwords visible
  - Device administrators
  - Unknown sources
  - Trusted credentials
- 106Language and input
  - Language
  - Default
  - Google voice typing
  - Samsung keyboard
  - 107Voice recogniser
  - Voice search
  - 108Text-to-speechoutput
  - Pointer speed
- 109Backup and reset
- Add account
- Motion
- 110Accessory
- 111Date and time
- Accessibility
- 112Developer options
- 113About device
114Troubleshooting
- Your device displays network or service error messages
- The touch screen responds slowly or improperly
- 115Your device freezes or has fatal errors
- Calls are being dropped
- Outgoing calls are not connected
- Incoming calls are not connected
- Others cannot hear you speaking on a call
- 116Audio quality is poor
- When dialling from contacts, the call is not connected
- The device beeps and the battery icon is empty
- The battery does not charge properly or the device turns off
- Your device is hot to the touch
- 117Error messages appear when launching the camera
- Error messages appear when launching the FM radio
- Error messages appear when opening music files
- 118Another Bluetooth device is not located
- A connection is not established when you connect the device to a computer
- A small gap appears around the outside of the device case