Troubleshooting
Problem | Cause | Action |
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Grill |
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Smoke comes out | During initial operation, smoke | This is not a malfunction, and if |
during operation. | may come from the heating | you run the oven |
| elements when you first use the | should stop. |
| oven. |
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| Food is on the heating elements. | Let the oven cool and then |
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| remove the food from the |
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| heating elements. |
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| Food is too close to the grill. | Put the food a suitable distance |
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| away while cooking. |
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| Food is not properly prepared | Make sure food is properly |
| and/or arranged. | prepared and arranged. |
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If the above guidelines do not enable you to solve the problem, then contact your local SAMSUNG customer service centre.
Information code
Please have the following information read;
•The model and serial numbers, normally printed on the rear of the oven
•Your warranty details
•A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
Troubleshooting | Code | Description | Action |
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| Clean the keys and check if there is water on |
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| Control buttons are | the surface around key. If it occurs again, turn |
| pressed over 10 | off the microwave oven over 30 seconds and | |
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| seconds. | try setting again. If it appears again, call your |
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| local SAMSUNG Customer Care Centre. |
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If the suggested solution does not solve the problem, contact your local SAMSUNG Customer Care Centre.
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