| Before Calling for Service | ENG |
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Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not
Symptom |
| Check/Remedy | ||
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Disc tray does not open. | • Is the power cord plugged securely into the outlet? | |||
| • Turn off the power and then turn it back on. | |||
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| • | Check the region number of the DVD. | ||
Playback does not start. | DVD discs purchased from abroad may not be playable. | |||
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| player. | |||
| • | Make sure that the rating level is correct. | ||
The remote control does | • | Is the remote control being operated within its operation range of | ||
| not work. |
| angle and distance? | ||
• Are the batteries exhausted? | ||||
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Playback does not start |
| Are you using a deformed disc or a disc with scratches on | ||
immediately when the Play/ |
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• the surface? | ||||
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Pause button is pressed. | • Wipe the disc clean. | |||
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Sound is not produced. | • | No sound is heard during fast playback, slow playback, and step | ||
motion playback. | ||||
| • | Are the speakers connected properly? Is the speaker setup | ||
| correctly customized? | |||
| • | Is the disc severely damaged? | ||
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Picture does not appear, sound | • | Was the DVD player suddenly moved from a cold place to a warm | ||
is not produced, or the disc | one? When condensation forms inside the player, remove the disc | |||
| and let the player stand for 1 or 2 hours with the power on. (You | |||
tray opens 2 to 5 seconds later. |
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| can use the player again after condensation disappears.) | |||
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• Disc is rotating but no | • Is the TV power on? | |||
| picture is produced. | • Are the video cables connected properly? | |||
• Picture quality is poor and | • | Is the disc dirty or damaged? | ||
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| picture is shaking. | • A poorly manufactured disc may not be playable. | |||
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62
MISCELLANEOUS
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