Troubleshooting
You select a contact to call, but the call is not dialled•Ensure that the correct number is stored in the contact information.
•The sound quality of a call is poor
•Ensure that you are not blocking the internal antenna on top of the device.
•When you are in areas with weak signals, you may lose reception. Move to another area and try again.
The battery does not charge properly or sometimes your device turns itself off while charging
•Disconnect the device from the charger, remove and reinstall the battery, and try charging again.
•The battery terminals may be dirty. Wipe both
•If the battery no longer charges completely, dispose of the old battery properly and replace it with a new battery.
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