Samsung Galaxy Grand Prime Duos ‎ SM-G530H Troubleshooting

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Table of Contents

122Changing the font size

122Magnifying the screen

123Turning off all sounds

123Caption settings

123Adjusting the sound balance

123Mono audio

124Setting tap and hold delay options

124Interaction control

125Answering or ending calls

125 Using single tap mode

125Viewing accessibility services

126Using other useful features

Troubleshooting

Models

2Table of Contents
- 3Messages & email
- Camera
- Gallery
- Multimedia
- Useful apps and features
- Connecting with other devices
- Device & data manager
- Settings
- Accessibility
- 4Troubleshooting
5Read me first
- 6Instructional icons
7Getting started
- Package contents
- 8Device layout
  - 9Buttons
- 10Using the SIM or USIM card and battery
  - Installing the SIM or USIM card and battery
  - 12Removing the SIM or USIM card and battery
  - 13Using dual SIM or USIM cards
    - Activating SIM or USIM cards
    - Changing the display name and icon of SIM or USIM cards
    - Switching between cards
  - 14Charging the battery
    - 15Reducing the battery consumption
- 16Using a memory card
  - Installing a memory card
  - 17Removing the memory card
  - Formatting the memory card
- 18Turning the device on and off
- 19Locking and unlocking the screen
20Basics
- Using the touch screen
  - Tapping
  - 21Tapping and holding
  - Dragging
  - Double-tapping
  - 22Flicking
  - Spreading and pinching
- 23Home screen layout
  - Home screen
    - 24Home screen options
  - 25Apps screen
  - 26Indicator icons
- 27Notifications panel
  - Using the notifications panel
    - 28Using the quick setting buttons
- 29Opening apps
  - Closing an app
- Installing or uninstalling apps
  - Samsung GALAXY Apps
    - Installing apps
  - 30Play Store
  - Managing apps
    - Uninstalling or disabling apps
    - Enabling apps
- 31Entering text
  - Keyboard layout
    - Changing the input language
    - Changing the keyboard layout
  - 32Using additional keyboard functions
  - Copying and pasting
- 33Screen capture
- 34My Files
  - About My Files
  - 35Viewing files
- 36Power saving feature
38Network connectivity
- Mobile data
- Wi-Fi
  - Adding Wi-Finetworks
- 39Tethering and Mobile hotspot
  - About tethering and mobile hotspots
  - Using the mobile hotspot
  - 40Using USB tethering
  - Using Bluetooth tethering
- 41Internet
  - Browsing webpages
  - 42Setting the homepage
  - Managing the webpage history
43Personalising
- Managing the Home and Apps screens
  - Managing the Home screen
    - Adding items
    - Moving and removing an item
    - Creating a folder
    - Managing folders
    - Managing panels
  - 44Managing the Apps screen
    - Changing the sorting method
    - Hiding apps
    - Moving items
- 45Setting wallpaper and ringtones
  - Setting wallpaper
  - Changing ringtones
- 46Changing the screen lock method
  - Pattern
  - PIN
  - Password
- 47Transferring data from your previous device
  - Using backup accounts
  - Using Samsung Smart Switch
    - Using Smart Switch with computers
  - Using Samsung Kies
- 48Setting up accounts
  - Adding accounts
  - Removing accounts
49Phone
- Making calls
  - 50Making calls from call logs or contacts list
  - Making calls from the favourites list
  - Number prediction
  - Speed dial numbers
  - Making an international call
- 51Receiving calls
  - Answering a call
  - Rejecting a call
  - Missed calls
- 52Options during calls
  - During a voice call
  - 53During a video call
54Contacts
- Adding contacts
  - Moving contacts from other devices
  - Creating contacts manually
- 55Managing contacts
  - Editing a contact
    - Deleting a contact
    - Sharing a contact
  - Managing groups
    - Creating a new group
    - Adding contacts to a group
    - Deleting a group
  - 56Importing and exporting contacts
  - Searching for contacts
    - Adding shortcuts for contacts to the Home screen
57Messages & email
- Messages
  - Sending messages
    - Sending scheduled messages
  - 58Viewing incoming messages
  - Managing messages
- 59Email
  - Setting up email accounts
  - 60Sending emails
    - Accessing additional options
  - 61Reading emails
62Camera
- Basic shooting
  - Taking photos or recording videos
    - 63Launching Camera on the locked screen
    - Reorganising camera shortcuts
- 64Shooting modes
  - Auto
  - Selfie
  - Wide selfie
  - 65Beauty face
  - Panorama
  - 66Rear-camselfie
  - Continuous shot
  - HDR (Rich tone)
  - Night
  - Animated GIF
- 67Camera settings
  - 68Tap to take pics
  - Video size
  - Recording mode
  - Location tags
  - Storage location
  - Grid lines
  - Voice control
  - The volume key
  - Reset settings
69Gallery
- Viewing photos or videos
  - Viewing content on the device
  - 70Changing the sorting method
- 71Editing photos
72Multimedia
- Video
  - Playing videos
  - Sharing or deleting videos
73Useful apps and features
- S Planner
  - Starting S Planner
  - 74Creating events or tasks
  - Syncing events and tasks with your accounts
  - Deleting events or tasks
  - Sharing events or tasks
- 75Calculator
- 76Clock
  - Alarm
    - Setting alarms
    - Stopping alarms
    - Deleting alarms
  - 77World clock
    - Creating clocks
    - Deleting clocks
  - Stopwatch
  - Timer
- 78Memo
  - Composing memos
  - Searching for memos
  - Adding and managing categories
- 79Radio
  - Listening to the FM radio
  - 80Scanning radio stations
  - Adding stations to the favourites list
- 81Voice Recorder
  - Recording voice memos
  - Playing voice memos
  - Managing voice memos
    - Renaming voice memos
- 82Google apps
  - Chrome
  - Drive
  - 83Google Mail
  - Google
  - Google Settings
  - Google+
  - Hangouts
  - Maps
  - Photos
  - 84Play Books
  - Play Games
  - Play Movies & TV
  - Play Music
  - Play Newsstand
  - Voice Search
  - YouTube
85Bluetooth
- About Bluetooth
- 86Pairing with other Bluetooth devices
- Sending and receiving data
  - Sending an image
  - Receiving an image
- Unpairing Bluetooth devices
87Wi-FiDirect
- About Wi-FiDirect
- Connecting to other devices
- 88Ending the device connection
89Screen Mirroring
- About Screen Mirroring
- 90Viewing content on a TV
- Stopping viewing the content
91Mobile printing
- Adding printer plug-ins
- Connecting to a printer
- Printing content
92Device & data manager
- Upgrading the device
  - Upgrading over the air
  - Upgrading with Samsung Kies
- 93Transferring files between the device and a computer
  - Connecting as a media device
  - Connecting with Samsung Kies
- 94Backing up and restoring data
- 95Performing a data reset
96Settings
- About Settings
- WIRELESS AND NETWORKS
  - Wi-Fi
    - Setting Wi-Fisleep policy
    - Setting Network notification
    - Wi-FiDirect
  - 97Bluetooth
  - Tethering and Mobile hotspot
  - 98Flight mode
  - Data usage
  - Screen Mirroring
  - 99SIM card manager
  - More networks
    - Default messaging app
    - VPN
    - Mobile networks
- 100DEVICE
  - Lock screen
  - 101Sound
  - Display
  - 102Call
    - 103•Additional settings:
    - Caller
    - forwarding
    - area code
    - barring
    - waiting
    - •Ringtones and keypad tones:
    - Dialling
    - keypad tone
    - Hide my video
    - •Voicemail:
    - service
    - settings
  - 104Storage
  - Battery
  - Application manager
- 105PERSONAL
  - Location
  - Security
  - 106Language and input
    - Language
    - Default
    - 107Samsung keyboard
    - Google voice typing
    - 108Voice search
    - Text-to-speechoptions
    - Pointer speed
  - Backup and reset
- 109ACCOUNTS
  - Add account
- SYSTEM
  - Date and time
  - 110Accessibility
  - Printing
  - About device
111Accessibility
- About Accessibility
- 112Using the Home button to open accessibility menus
- Voice feedback (TalkBack)
  - Activating or deactivating TalkBack
  - 113Controlling the screen with finger gestures
  - 114Configuring finger gesture settings
    - Configuring settings for vertical gestures
    - 115Configuring settings for shortcut gestures
  - 116Changing reading units
    - Changing reading units by using the local contextual menu
    - Changing reading units using two-partvertical gestures
  - 117Pausing TalkBack
  - Using the quick navigation feature
  - Adding and managing image labels
  - 118Configuring settings for TalkBack
  - 119Reading passwords aloud
  - 120Setting text-to-speechfeatures
  - Entering text using the keyboard
    - Entering additional characters
    - 121Editing text
- 122Changing the font size
- Magnifying the screen
- 123Turning off all sounds
- Caption settings
- Adjusting the sound balance
- Mono audio
- 124Setting tap and hold delay options
- Interaction control
- 125Answering or ending calls
- Using single tap mode
- Viewing accessibility services
- 126Using other useful features
127Troubleshooting
- 128The touch screen responds slowly or improperly
- Your device freezes or has fatal errors
- Reset device
- Erase everything
- Calls are not connected
- Others cannot hear you speaking on a call
- 129Sound echoes during a call
- The battery icon is empty
- The battery does not charge properly (For Samsung-approvedchargers)
- The battery depletes faster than when first purchased
- 130Your device is hot to the touch
- Error messages appear when launching the camera
- Photo quality is poorer than the preview
- Error messages appear when opening multimedia files
- 131Another Bluetooth device is not located
- A connection is not established when you connect the device to a computer
- Your device cannot find your current location
- 132Data stored in the device has been lost
- A small gap appears around the outside of the device case
- 133Copyright
- Trademarks