Samsung Galaxy Note 4 SM-N910C Device & data manager, Updating the device, Updating over the air, Updating with Samsung Kies

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Device & data manager

Updating the device

The device can be updated to the latest software.

Updating over the air

The device can be directly updated to the latest software by the firmware over-the-air (FOTA) service.

On the All apps screen, tap Settings →About device →Software updates →Update now.

Tick Auto update to automatically check for available updates. To download updates only when a Wi-Fi connection is activated, tick Wi-Fi only.

Updating with Samsung Kies

Connect the device to a computer and update the device to the latest software.

1	On the computer, download the latest version of Samsung Kies from the Samsung
	website.
2	On the computer, launch Samsung Kies and connect the device to the computer using a
	USB cable.
3	Follow the on-screen instructions to update the device.

•Do not turn off the computer or disconnect the USB cable while the device is

updating.

•While updating the device, do not connect other media devices to the computer. Doing so may interfere with the update process. Before updating, disconnect all other media devices from the computer.

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Models

Contents

2Table of Contents
- 3Phone & contacts
- Messages & email
- Camera & gallery
- Safety assistance
- Useful apps
- Connecting with other devices
- Device & data manager
- 4Settings
- Accessibility
- Troubleshooting
5Read me first
- 6Instructional icons
7Getting started
- Package contents
- 8Device layout
  - 9Keys
- 10S Pen
  - 11Removing the S Pen
  - Replacing the S Pen nib
- 13Using the SIM or USIM card and battery
  - Installing the SIM or USIM card and battery
  - 15Removing the SIM or USIM card and battery
- 16Charging the battery
  - Using the battery charger
    - 17Reducing the battery consumption
  - 18Fast charging
    - About Fast charging
    - Increasing the charging speed
- 19Using a memory card
  - Installing a memory card
  - 20Removing the memory card
  - Formatting the memory card
- 21Turning the device on and off
- Locking and unlocking the screen
22Basics
- Using the touchscreen
  - Tapping
  - 23Tapping and holding
  - Dragging
  - Double-tapping
  - 24Swiping
  - Spreading and pinching
- 25Home screen layout
  - Home screen
    - 26Home screen options
    - Flipboard Briefing
  - 27All apps screen
  - Indicator icons
- 28Notification and quick settings panels
  - Using the notification panel
    - Rearranging quick setting buttons
  - 29Using the quick settings panel
- 30Opening apps
  - Closing an app
- Installing or uninstalling apps
  - Samsung GALAXY Apps
    - Installing apps
  - Play Store
  - 31Managing apps
    - Uninstalling or disabling apps
    - Enabling apps
    - Hiding apps
- 32Entering text
  - Keyboard layout
    - Changing the input language
    - Changing the keyboard layout
  - 33Using additional keyboard functions
  - Copying and pasting
- 34Screen capture
- Using the dictionary
- 35My Files
  - Using My Files
- 36Power saving feature
  - Power saving mode
  - Ultra power saving mode
- 37Viewing help information
38S Pen features
- Air command
- 39Action memo
  - 40Viewing memos
  - Adding Action memo widgets on the Home screen
  - Editing a memo as S Note file
- 41Smart select
  - Collecting multiple items
- 42Image clip
- 43Screen write
- 44S Note
  - An introduction
  - Starting S Note
  - 45Using the S Note widget
  - Creating notes
    - 46Changing the pen settings
    - Using the line eraser
    - 47Editing handwritten notes
    - Magnified handwriting mode
    - Sketch recording
  - 48Creating Photo notes
    - Using auto mode
    - 49Using manual mode
    - Editing Photo notes
  - 50Creating notes with voice memos
- 51Scrapbook
  - Viewing scrapbooks
- Using the S Pen
  - 52Air view
    - Previewing information
    - Using Air Button
  - 53Pen Select
  - Direct pen input
    - Writing in text fields
    - 54Writing in apps
55Motions & usability features
- Motions and gestures
  - Direct call
  - 56Smart alert
  - Mute/Pause
    - Placing palm on screen
    - Turning device over
  - 57Palm swipe to capture
- 58Multi window
  - Split screen Multi window
    - 59Launching Multi window from the list of recent apps
    - Using Multi window options
    - 60Sharing content between app windows
    - Adjusting the window size
  - 61Pop-upMulti window
    - 62Moving or closing pop-upwindows
    - Launching pop-upwindows from the split screen Multi window
    - Launching pop-upwindows from the Multi window tray
- 63One-handedoperation
  - Reducing the screen size
  - One-handedinput
  - Side key panel
- 64Increasing touchscreen sensitivity
65Personalising
- Managing the Home and All apps screens
  - Managing the Home screen
    - Adding items
    - Moving and removing an item
    - Creating a folder
    - Managing panels
  - 66Managing the All apps screen
    - Changing the sorting method
    - Moving items
    - Creating folders
- 67Setting wallpaper and ringtones
  - Setting wallpaper
  - Setting a Dynamic lock screen
  - Changing ringtones
- 68Changing the screen lock method
  - Pattern
  - PIN
  - Password
  - Fingerprint
- 69My Places
  - 70Adding a My Places widget
  - Setting place information
  - 71Setting additional place information
- 72Finger Scanner
  - For better fingerprint recognition
  - 73Registering fingerprints
    - 74REGISTER
    - CONTINUE
  - 75Deregistering fingerprints
  - Changing the backup password
  - Verifying the Samsung account password
  - 76Using fingerprints to sign in to accounts
  - Using fingerprints for purchases via PayPal
- 77Private mode
  - Setting up private mode
  - Hiding content
  - Viewing hidden content
    - Unhiding content
- 78Easy mode
  - Switching to easy mode
  - Returning to standard mode
- 79Transferring data from your previous device
  - Using backup accounts
  - Using Samsung Smart Switch
    - Using Smart Switch Mobile
    - Using Smart Switch with computers
  - Using Samsung Kies
- 80Setting up accounts
  - Adding accounts
    - Removing accounts
  - 81Registering Samsung accounts
82Phone & contacts
- Phone
  - Making calls
    - 83Making calls from call logs or contacts list
    - Making calls from the favourites list
    - Making an international call
  - 84Receiving calls
    - Answering a call
    - Rejecting a call
    - Missed calls
  - Options during calls
    - During a voice call
    - During a video call
- 85Contacts
  - Adding contacts
    - Moving contacts from other devices
    - Creating contacts manually
  - 86Searching for contacts
87Messages & email
- Messages
  - Sending messages
  - Viewing messages
- 88Email
  - Setting up email accounts
  - 89Sending emails
  - Reading emails
90Camera & gallery
- Camera
  - Basic shooting
    - 91Taking photos or recording videos
    - Launching Camera on the locked screen
  - 92Selfie
    - Automatically taking self-portraits
    - 93Wide selfie
  - 94HDR (Rich tone)
  - Shooting modes
    - Auto
    - 95Rear-camselfie
    - Selective focus
    - 96Panorama
    - Manage modes
    - Downloading modes
  - 97Camera settings
    - 98White balance
    - HDR (Rich tone)
    - Tap to take pics
    - Video size
    - Video stabilisation
    - Location tags
    - Storage location
    - Save as flipped
    - Grid lines
- 99Gallery
  - Viewing images or videos
  - 100Viewing content stored in other devices
    - Accessing content stored in Samsung Link devices
    - Accessing content stored in nearby devices
  - 101Deleting images or videos
    - Deleting an image or a video
    - Deleting multiple images and videos
102Safety assistance
- Emergency mode
  - Activating emergency mode
  - Deactivating emergency mode
- 103Send help messages
  - Adding primary contacts
  - Setting help messages
104Useful apps
- Car mode
  - Starting car mode
    - Registering more vehicles
  - 105Using car mode menus
  - Using the navigation feature
- 106S Finder
  - Searching for content
  - Setting search categories
  - Managing the search history
- 107S Planner
  - Creating events or tasks
  - 108Syncing events and tasks with your accounts
- 109S Health
  - Starting S Health
  - S Health main screen
  - 110Additional information
- 111S Voice
  - Starting S Voice
  - Setting the language
  - Using S Voice
    - 112Waking up S Voice in standby mode
    - Changing the wake-upcommand
    - Using wake-upcommands on the locked screen
- 113Music
  - Playing music
  - 114Playing music stored in other devices
    - Accessing music stored in Samsung Link devices
    - Accessing music stored in nearby devices
- 115Video
  - Playing videos
  - 116Playing videos stored in other devices
    - Accessing videos stored in Samsung Link devices
    - Accessing videos stored in nearby devices
- 117Internet
  - Browsing webpages
- 118Voice Recorder
  - Recording voice memos
  - 119Changing the recording mode
  - Playing selected voice memos
- 120Clock
  - Alarm
    - Setting alarms
    - Stopping alarms
    - Deleting alarms
  - 121World clock
    - Creating clocks
    - Deleting clocks
  - Stopwatch
  - Timer
- 122Calculator
  - Using the calculator
- Dropbox
- 123Flipboard
- Smart Remote
  - 124Starting Smart Remote
  - Using the device as a remote control
  - 125Watching TV using the device
    - Setting programme reminders
- 126Evernote
  - Composing notes
  - Deleting notes
- 127PEN.UP
  - Posting your artwork
  - Viewing artwork
- Google apps
  - Chrome
  - Gmail
  - 128Google+
  - Maps
  - Play Music
  - Play Movies & TV
  - Play Books
  - Play Newsstand
  - Play Games
  - Drive
  - YouTube
  - 129Photos
  - Hangouts
  - Google
  - Voice Search
  - Google Settings
130Quick Connect
- Connecting to other devices
  - Re-searchingfor devices
  - Deactivating the Quick connect feature
- 131Sharing content
132Bluetooth
- Pairing with other Bluetooth devices
- 133Sending and receiving data
  - Sending an image
  - Receiving an image
- Unpairing Bluetooth devices
134Wi-FiDirect
- Ending the device connection
135NFC
- Using the NFC feature
- 136Making a purchase with the NFC feature
- 137Sending data
138Screen Mirroring
- 139Viewing content on a TV
- Ending the Screen Mirroring connection
140MirrorLink
- Connecting your device to a vehicle via MirrorLink
  - Ending the MirrorLink connection
141Mobile printing
- Adding printer plug-ins
- Printing content
142Device & data manager
- Updating the device
  - Updating over the air
  - Updating with Samsung Kies
- 143Transferring files between the device and a computer
  - Connecting as a media device
  - Connecting with Samsung Kies
- 144Backing up and restoring data
  - Using a Google account
  - Using a Samsung account
- Performing a data reset
145Settings
- An introduction
- Configuring settings
- Quick settings
- 146Connections
  - Wi-Fi
    - Adding Wi-Finetworks
    - Using Smart network switch
  - 147Bluetooth
  - Tethering and Mobile hotspot
    - Using the mobile hotspot
  - 148Flight mode
  - Data usage
  - 149Location
  - NFC and sharing
  - More networks
- 150Device
  - Sounds and notifications
  - 151Display and wallpaper
  - 152Lock screen
  - Multi window
  - Notification panel
  - 153S Pen
  - Motions and gestures
- 154Personalisation
  - Accounts
  - Cloud
  - Backup and reset
  - 155Easy mode
  - Accessibility
  - Private mode
  - Finger Scanner
- 156System
  - Language and input
  - 157Date and time
  - 158Safety assistance
  - Accessories
  - Power saving
  - 159Storage
  - Security
  - 160Help
  - About device
- 161Applications
  - Application manager
  - Default applications
  - Application settings
162Accessibility
- About Accessibility
- Voice feedback (TalkBack)
  - Activating TalkBack
    - Deactivating TalkBack
  - 163Controlling the screen with finger gestures
  - 164Configuring finger gesture settings
    - Configuring settings for vertical gestures
    - Configuring settings for shortcut gestures
  - 165Pausing TalkBack
  - Adding and managing image labels
  - Configuring settings for TalkBack
  - 166Using the device with the screen turned off
  - 167Reading passwords aloud
  - Setting text-to-speechfeatures
  - Entering text using the keyboard
    - Entering additional characters
- 168Vision
  - Changing the font size
  - Magnifying the screen
  - 169Hover zoom
  - Setting notification reminders
  - Reversing the display colours
  - Colour adjustment
- 170Hearing
  - Setting flash notification
  - Turning off all sounds
  - Caption settings
  - Adjusting the sound balance
  - 171Mono audio
  - Sound detectors
    - Baby crying detector
    - Doorbell detector
    - Changing the alert settings
  - Auto haptic
- 172Dexterity and interaction
  - Assistant menu
    - Displaying the assistive shortcut icon
    - 173Accessing assistive menus
    - Using the cursor
    - Using enhanced assistive menus
  - 174Turning on the screen with the air gesture feature
  - Setting tap and hold delay options
  - Interaction control
- 175Answering or ending calls
- Using single tap mode
- Managing accessibility settings
  - Saving accessibility settings in a file
  - Importing an accessibility settings file
  - Sharing accessibility settings files
176Troubleshooting
- 177The touchscreen responds slowly or improperly
- Your device freezes or has fatal errors
- RESET DEVICE
- ERASE EVERYTHING
- Calls are not connected
- Others cannot hear you speaking on a call
- 178Sound echoes during a call
- The battery icon is empty
- The battery does not charge properly (For Samsung-approvedchargers)
- The battery depletes faster than when first purchased
- 179Your device is hot to the touch
- Error messages appear when launching the camera
- Photo quality is poorer than the preview
- Error messages appear when opening multimedia files
- 180Another Bluetooth device is not located
- A connection is not established when you connect the device to a computer
- Your device cannot find your current location
- 181Data stored in the device has been lost
- A small gap appears around the outside of the device case
- 182Copyright
- Trademarks