Troubleshooting
Getting Support
76Getting support through Remote Management
77Finding the contact information for service
77 Requesting service
Diagnosing the TV operation
There Is a Problem with the Picture
77 Testing the picture
I Can't Hear the Sound Clearly
80 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
I Can't Connect to the Internet
Data Service
The Schedule Recording/Timeshift Function Isn't Working Anynet+
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
89Before using the recording and schedule recording functions
90Before using the timeshift function
Supported Resolutions for each of UHD Input Signals
91If HDMI UHD Color is set to Off
91If HDMI UHD Color is set to On
Read Before Using Voice Interaction
92 Precautions for voice interaction
92 Requirements for using voice interaction
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
95Limitations on use of photo, video, and music files
96Supported external subtitles
96Supported internal subtitles
97Supported image formats and resolutions
97Supported music formats and codecs
98Supported video codecs
Read After Installing the TV
101Picture sizes and input signals
102Installing an
102 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
103IBM
103MAC
104VESA DMT
Supported Resolutions for Video Signals
105
Read Before Using Bluetooth Devices
106 Restrictions on using Bluetooth
Buttons and Functions
107Buttons and functions available while playing multimedia content
109Buttons and functions available while using sports mode
110Buttons and functions available while recording a programme or Timeshift
Licence