There Is a Problem with the Picture
Testing the picture(MENU/123)Before you review the list of problems and solutions below, use Picture Test to determine if the problem is caused by the TV. The Picture Test displays a high definition picture you can examine for
flaws or faults.
The problem |
|
|
| Try this! |
|
|
| ||
|
| ||||||||
| If your Samsung Television is flickering or dimming sporadically, you may need to | ||||||||
Flickering and | disable some of the energy efficiency features. Disable Energy Saving ((MENU/123) | ||||||||
Dimming | MENU | System | Eco Solution | Energy Saving) or Eco Sensor ((MENU/123) | |||||
| MENU | System | Eco Solution | Eco Sensor). |
|
|
| ||
|
| ||||||||
| If the colour on your Samsung television screen is not correct or the black and | ||||||||
| white colours are off, run Picture Test ((MENU/123) | MENU | Support | Self | |||||
| Diagnosis | Picture Test). |
|
|
|
|
| ||
| If the test results indicate that the problem is not caused by the TV, do the |
| |||||||
Component | following: |
|
|
|
|
|
|
| |
Connections/Screen | ●● Confirm that the TV's video input connectors are connected to the correct | ||||||||
Colour | external device video output connectors. |
|
|
|
| ||||
|
|
|
|
| |||||
| ●● Check the other connections as well. If the TV is connected to an external | ||||||||
| device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged | ||||||||
| into their proper connectors. |
|
|
|
|
| |||
|
| ||||||||
| If the colours on your Samsung TV are correct but just a little too dark or bright, | ||||||||
Screen Brightness | try adjusting the following settings first. |
|
|
|
| ||||
●● Go to the Picture menu and adjust the Backlight, Contrast, Brightness, |
| ||||||||
|
| ||||||||
| Sharpness, Colour, and Tint (G/R) settings. |
|
|
| |||||
|
|
| |||||||
Ghosting, Blurring, or | If you notice ghosting or blurring on the screen, use the Auto Motion Plus |
| |||||||
function((MENU/123) | MENU Picture | Picture Options | Auto Motion Plus) | ||||||
Juddering | |||||||||
to resolve the issue. |
|
|
|
|
|
| |||
|
|
|
|
|
|
| |||
|
| ||||||||
| If your Samsung TV appears to turn off by itself, try disabling some of the TV's | ||||||||
| energy efficiency functions. See if Sleep Timer ((MENU/123) | MENU System | |||||||
Unwanted Powering | Time | Sleep Timer) has been enabled. The Sleep Timer automatically turns the | |||||||
TV off after a specified period of time. If the Sleep Timer has not been enabled, | |||||||||
Off | |||||||||
see if No Signal Power Off ((MENU/123) | MENU | System | Eco Solution | ||||||
| |||||||||
| No Signal Power Off) or Auto Power Off ((MENU/123) MENU System | Eco | |||||||
| Solution | Auto Power Off) has been enabled and disable them. |
| ||||||
|
| ||||||||
| When the TV is turned on, the remote control receiver flashes 5 times before the | ||||||||
| screen turns on. |
|
|
|
|
|
| ||
| If you are having problems powering on your Samsung television, there are a | ||||||||
Problems Powering On | number of things to check before calling the service department. Confirm that the | ||||||||
TV's power cord is connected correctly at both ends and that the remote control | |||||||||
| |||||||||
| is operating normally. Make sure that the antenna cable or cable TV cable is firmly | ||||||||
| connected. If you have a cable/satellite box confirm that it is plugged in and turned | ||||||||
| on. |
|
|
|
|
|
|
| |
|
| ||||||||
Unable to find a | If your TV is not connected to a cable box or satellite box, run Setup ((MENU/123) | ||||||||
Channel | MENU | System | Setup) or Auto Tuning (Broadcasting | Auto Tuning). | |||||
|
|
|
|
|
|
|
|
|