PROBLEM | SOLUTION |
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Player isn’t playing. | • Check if the available file has been saved in | |||||
| the memory. |
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| • Check if the music file is damaged. | |||||
| • Check if there is enough battery power. | |||||
File upload doesn’t | • Check if the USB plug is securely connected. | |||||
work. | Reconnect if necessary. |
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| • Check if the memory is full. | |||||
| • In Hold state, press and briefly hold the | |||||
| and |
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| buttons at the same |
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| time to reset the system. | |||||
Files or data are | • Check if the USB plug has been disconnected | |||||
missing. | during file or data transmission. If this is | |||||
| the case, it may cause serious damage not | |||||
| only to files/data but also to the product. You | |||||
| have to be extra cautious as Samsung is not | |||||
| responsible for data loss. | |||||
Abnormal play time | • Check if the file is in Variable Bit Rate (VBR) | |||||
display during play. | format. |
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Abnormal display of file | • Go to <Settings> → <Language> → <ID3 | |||||
name. | Tag> in the Main Menu screen and set an | |||||
| appropriate language. |
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The product is hot. | • Heat may be generated during recharging. This | |||||
| has no effect on the product life or functions. |
troubleshooting _ 55