TECHNICAL SUPPORT

he following options are available for technical support:

In the first instance contact your Network Supplier

TCheck the 3Com knowledgebase at http://knowledgebase.3com.com

Browse the 3Com web site on http://www.3com.com

Please have your product model name, part number, hardware revision number and serial number along with all relevant details of the problem to hand before calling your Network Supplier or 3Com on the numbers below.

Country

Telephone Number

Country

Telephone Number

Country

Telephone Number

 

 

 

 

 

 

 

Asia, Pacific Rim

 

 

 

 

Latin America

 

Australia

1 800 678 515

P.R. of China

10800 61 00137 or

Brazil

0800 13 3266

Hong Kong

800 933 486

 

021 6350 1590 or

Mexico

01 800 849CARE

India

+61

2 9937 5085 or

 

00800 0638 3266

Puerto Rico

800 666 5065

 

000800 6501111

Singapore

800 6161 463

Central and South

AT&T +800 998 2112

Indonesia

001 800 61 009

S. Korea:

00798 611 2230 or

America

 

Japan

03 5783 1270

 

02 3455 6455

 

 

Malaysia

1800 801 777

Taiwan, R.O.C.

0080 611 261

 

 

New Zealand

0800 446 398

Thailand

001 800 611 2000

 

 

Pakistan

+61

2 9937 5083

 

 

 

 

Philippines

1235 61 266 2602

 

 

 

 

 

 

 

 

 

 

 

Europe, Middle East

 

 

 

 

 

 

and Africa

 

 

 

 

 

 

From anywhere in these

+44

(0)1442 435529 phone

 

 

 

 

regions, call:

+44

(0)1442 436722 fax

 

 

 

 

Europe and South Africa From the following countries, you may use the following toll-free numbers:

Austria

0800 297468

Ireland

1800 553117

Portugal

0800 831416

Belgium

0800 71429

Israel

1800 9453794

South Africa

0800 995014

Denmark

800 17309

Italy

800 8 79489

Spain

900 983125

Finland

0800 113153

Luxembourg

0800 3625

Sweden

020 795482

France

0800 917959

Netherlands

0800 0227788

Switzerland

0800 55 3072

Germany

0800 1821502

Norway

800 11376

U.K.

0800 966197

Hungary

06800 12813

Poland

00800 3111206

 

 

 

 

 

 

 

North America

1 800 NET 3Com (1 800 638 3266)

 

 

 

 

Enterprise Customers: 1 800 876 3266

 

 

 

 

 

 

 

 

 

TECHNICAL SPECIFICATIONS

Operating Temperature

0 to 40°C (32 to 105°F)

Operating Humidity

10 to 95% non-condensing

Power Consumption

10.6 W maximum

Safety Standards

UL 1950

 

EN60950

 

CSA 22.2#950

 

IEC 60950

Electromagnetic

CISPR22 Class A

Compatibility

EN55022 Class A

 

AS/NZS 3548 Class A

 

FCC Part 15 Class A

 

ICES-003 Class A

 

VCCI Class A

 

CNS 13438 Class A

 

Korean EMC Approval

 

EN55024

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3Com 3C17121 manual Technical Support, Technical Specifications, Country Telephone Number