3Com Cable Modem External

Troubleshooting the Ethernet Installation 37

Contents

Main 3Com Corporation 3800 Golf Rd. Rolling Meadows, IL 60008 C 1 2 3 4 5 6 7 1 Introduction Cable Modem Features Contacting Your Local Cable Service Provider Preparing Your Workspace You Will Need These Items Supplied Also Needed 2 Deciding Which Installation Process to Use Using USB with the Windows 98 Operating System Page Page Page Page Page Page Using the Cable Connections CD Uninstalling the Cable Modem (Windows 98 Operat ing System Only) Using USB with the Windows 2000 Operating System Page Page Page Uninstalling the Cable Modem (Windows 2000 Operating System Only) Troubleshooting the USB Installation Page Page Page Page Page Page 3 Deciding Which Installation Process to Use Setting Up the Computer to Use an Ethernet Connection Configuring the TCP/IP Protocol Page Page Page Page Page Connecting the Cable Modem Using the Cable Connections CD Troubleshooting the Ethernet Installation Page Page Page Page Page Page 4 Interpreting The Cable Modems LEDs LEDs on the Front of the Modem Page Page Page 5 M ODEM S C Page Page Page 6 Support Resources World Wide Web 90-Day Free Installation Support Technical Support Hotline If You Need to Return the Modem to Us 7 AND LIMITED WARRANTY Manufacturers Declaration of Conformity FCC Declaration of Conformity FCC Class B Statement FCC Notice: Radio and Television Interference UL/c UL Listing: Canadian Notice: INTERNATIONAL DECLARATION OF CONFORMITY Electromagnetic Compatibility Safety (Low Voltage Directive) Special Notes: Japan Performance Specifications Export Notices License Agreement 3Com Corporation Limited Warranty Hardware Software Year 2000 Warranty Obtaining Warranty Service WARRANTIES EXCLUSIVE LIMITATION OF LIABILITY Disclaimer Governing Law