6SUPPORT RESOURCES
Support Resources
If you need help operating the cable modem, see
“Troubleshooting the USB Installation” and
“Troubleshooting the Ethernet Installation.” If you need
further help, refer to the following resources.
World Wide Web
Visit our online support home page:
http://consumer.3com.com/cable/
You can send a message to technical support by clicking
Contact Us in the “Site Tools” section of this Web site.
90-Day Free Installation Support
3Com offers free installation support for this product for
90 days after purchase. Please call the following toll-free
number:
888 877 5040
After the 90-day limit, refer to our regular technical
support hotline.
Technical Support Hotline
Technical questions about 3Com cable modems can also be
answered by technical support representatives. Regular
telephone charges apply. Service is available 7:00 a.m. -
11:00 p.m. CST Monday through Sunday.
847 262 2550
If You Are Still Having Problems
■Review this manual.
■Call or visit your modem dealer. They may be able to
assist you.