3Com Professional Handbook Reference

page 56 PalmPilot Professional Handbook

Chapter 3

Reference

Technical Support

If you have a problem using the PalmPilot™ connected organizer,

make sure you have reviewed the Troubleshooting section of this

chapter before seeking assistance. The electronic README file

(included on the PalmPilot Desktop installation diskette) contains

information about last minute revisions, cautions, and usage tips

which may solve your problem. If you have a problem related to

the HotSync™ technology, refer to the PalmPilot Handbook for

troubleshooting information.

For further assistance, please visit our web site where PalmPilot

HelpNotes are posted: http://www.palmpilot.com.

Before requesting support, experiment a bit to reproduce and

isolate the problem. When you do call support, please be ready to

provide information about the version of DOS/Windows or

Macintosh operating system you are using, the actual error

message or state you are experiencing, and the steps to reproduce

it.

Online Support

Web Access http://www.palmpilot.com

Contents

Main Page Contents Page Chapter 1 Mail About Mail With Mail, you can: Configuring Mail on the Desktop To activate the Change HotSync dialog: Activating PalmPilot Mail To activate Mail: Selecting Your E-Mail Application To select your e-mail application: Profile To enter your Profile information: User Name To enter your own user name: To enter your password: Postoffice To select a postoffice: Internet Gateway To enter an Internet Gateway: Desktop Overwrites PalmPilot To overwrite the messages in your PalmPilot inbox: Synchronizing Mail with your E-Mail Application Activating Mail on your PalmPilot To activate Mail Viewing Messages To open a message: To close a message: Message Font Size To change the message font size: Displaying Full Header Information To display full header information: Creating Messages To create a message: Looking Up an Address To look up an address: Adding Message Details The following message details are available: Setting a Priority To set a priority for your message: To add a BCC field to your message: Adding a signature to your message To create a signature: To add a signature to your message: Requesting Confirmations To receive a confirmation that your message has been read: To receive a confirmation that your message has been delivered: Sending Messages To send a message: Editing an Unsent Message To retrieve a message: Draft Messages To save a message as a draft: To edit a message saved as a draft: Filing a Message To file a message: Message List View Options Folders To select a folder: Date Column To show the Date Column: Sorting the Message List To sort the Message List: HotSync Options To activate the HotSync Options dialog: To select local or remote HotSync settings: To select a filtering option: Creating Specialized Filters To access the additional filter settings: Ignoring or Receiving Messages To define whether to ignore or receive messages: Defining Filter Strings To define filter strings: Page High Priority Messages To retrieve high priority messages: Truncating Messages To truncate messages: Mail Menu Commands Message Menu Options Menu Page Important: Deleting Messages To delete a message: Removing a Message from the Deleted Folder To remove a message from the deleted folder: Purging Deleted Messages To purge the contents of the Deleted folder: Chapter 2 PalmPilot TCP/IP Software Configuring Network Preferences Settings To activate the Network Preferences screen: Selecting a Service To select a service: Entering a User Name To enter a user name: Entering a Password To enter a password: Adding Telephone Settings To enter your server phone number: To enter a prefix: Disabling Call Waiting To disable Call Waiting: Using a Calling Card To use a calling card: Connecting to your Service To establish a connection: To close a connection: Creating Additional Service Templates To add a new service template: To duplicate an existing service template: Adding Detailed Information to a Service Template To open the Details dialog: To select a connection type: Defining Primary and Secondary DNS To enter a primary and secondary DNS: IP Address To identify dynamic IP addressing: To enter a permanent IP address: Idle Timeout To set the Idle Timeout: Creating a Login Script To create a login script: Page Network Preferences Menu Commands Service Menu Options Menu Deleting a Service Template To delete a service template: TCP/IP Troubleshooting Displaying expanded Service Connection Progress messages: Viewing the Network Log: To view the Network Log: Adding a DNS Number: Chapter 3 Reference Technical Support Page Appendix A: Non-ASCII Characters for Login Scripts Page page 60 PalmPilot Professional Handbook 3Com End User Software License Agreement Chapter 3: Reference page page 62 PalmPilot Professional Handbook Chapter 3: Reference page Limited Warranty page 64 PalmPilot Professional Handbook Chapter 3: Reference page page 66 PalmPilot Professional Handbook Lotus Software License Agreement Chapter 3: Reference page Index A B C D E H I L M N O P R S T U