3D Connexion OL-12491-01 Reports Missing Data

Chapter 4 Troubleshooting

Reports Missing Data

Cisco SCA BB SNMP Real Time Monitoring User Guide

OL-12491-01 4-3

Reports Missing Data

Reports missing data. There is a sheer drop in reported traffic.

Cron has stopped invoking MRTG

1. Verify the *.rrd files in the folder sce_<SCE IP> haven’t been modified during the past 5

minutes.

2. Verify Cron is configured as a service and that the service active.

3. Run MRTG from a command line and verify that it completes with no errors.

perl <MRTG bin folder>/mrtg <RTM folder>/mrtg-cfg/<SCE

address>_scabb_mrtg.cfg

4. Check that Cron settings are correct, see Error Message when Viewing a Report (on page 4-1).

Contents

Main Cisco SCA BB SNMP Real Time Monitoring User Guide Page Page Page Preface Document Revision History Audience Organization Related Documentation Conventions Obtaining Documentation World Wide Web Documentation CD-ROM Ordering Documentation Documentation Feedback Obtaining Technical Assistance Cisco.com Technical Assistance Center Contacting TAC by Using the Cisco TAC Website Contacting TAC by Telephone Page Overview What are MRTG and RRDTool? References Components of SNMP RTM with MRTG and RRDTool References Pre-defined SCA BB Real-Time Monitoring Reports Reports SCA BB Real-Time Monitoring Setup The RTM Directory Getting Started Using MRTG and RRDTool for Real-Time SNMP Monitoring Web Server Configuration Apache Web Server Configuration Using the SCA BB Real-Time Monitoring Configuration Utility Installing the RTMCMD Utility and the RTM Report Templates Installing the Java Runtime Environment The Real-Time Monitoring Configuration Utility The rtmcmd Utility The command-line syntax of the SCA BB Real-Time Monitoring Configuration Utility is: The following table lists the rtmcmd options. rtmcmd Utility Examples The User Configuration File rtmcmd User Configuration File Example User Configuration File Format Files and Directories Installing the CFG and CGI Files for Use by MRTG and RRDTool First Installation Files Update Page Page Troubleshooting Error Message when Viewing a Report Problem Cause and Solution Page Reports Missing Data Problem Cause and Solution