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Customer Service
Customer Service
Contacting 3M Detection
Should your 3M equipment need to be returned for repair or for recalibration, please contact the service department at the following number or access the online form via the website. For technical issues, please contact Technical Support.
Should your 3M equipment need to be returned for repair or for recalibration, please contact the service department at the following number or access the online form via the website. For technical issues, please contact Technical Support.
Service Department and Technical Support: 1 (800) 245-0779.
Fax: 1 (262)
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∙Website: www.3M.com/detection
Calibration
The QUESTemp⁰ 32 should be examined regularly by the factory. An annual calibration is recommended. (Please see Service Department above.)
Warranty
3M warrants our instruments to be free from defects in materials and workmanship for one year under normal conditions of use and service. For United States customers, we will replace or repair (our option) defective instruments at no charge, excluding batteries, abuse, misuse, alterations, physical damage, or instruments previously repaired by other than 3M. Microphones, sensors, printers, and chart recorders may have shorter or longer warranty periods. This warranty states our total obligation in place of any other warranties expresses or implied. Our warranty does not include any liability or obligation directly resulting from any defective instrument or product or any associated damages, injuries, or property loss, including loss of use or measurement data.
For warranty outside the United States, a minimum of one year warranty, applies subject to the same limitation and exceptions as above with service provided or arranged through the authorized 3M distributor or our 3M European Service Laboratory. Foreign purchases should contact the local 3M authorized sales agent for details.
