14 Customer Service
Contacting 3M Detection
Should your 3M equipment need to be returned for repair or for recalibration,
please contact the service department at the following number or access the
online form via the website. For technical issues, please contact Technical
Support.
Should your 3M equipment need to be returned for repair or for recalibration,
please contact the service department at the following number or access the
online form via the website. For technical issues, please contact Technical
Support.
Service Department and Technical Support: 1 (800) 245-0779.
Fax: 1 (262) 567-4047. Office hours are 8:00 a.m. to 5:00 p.m. United States
Central.
E-mail: 3Mdetectionmail@mmm.com
Website: www.3M.com/detection
Calibration
The QUESTemp⁰ 32 should be examined regularly by the factory. An annual
calibration is recommended. (Please see Service Department above.)
Warranty
3M warrants our instruments to be free from defects in materials and
workmanship for one year under normal conditions of use and service. For United
States customers, we will replace or repair (our option) defective instruments at
no charge, excluding batteries, abuse, misuse, alterations, physical damage, or
instruments previously repaired by other than 3M. Microphones, sensors,
printers, and chart recorders may have shorter or longer warranty periods. This
warranty states our total obligation in place of any other warranties expresses or
implied. Our warranty does not include any liability or obligation directly resulting
from any defective instrument or product or any associated damages, injuries, or
property loss, including loss of use or measurement data.
For warranty outside the United States, a minimum of one year warranty, applies
subject to the same limitation and exceptions as above with service provided or
arranged through the authorized 3M distributor or our 3M European Service
Laboratory. Foreign purchases should contact the local 3M authorized sales
agent for details.