28. GUARANTEE

Once again we would like to thank you very much for buying a Stratford fire.

When you buy an Aarrow fire, you are not only buying a first class appliance - you are buying a commitment from us to look after you and your appliance for as long as you want.

Your Aarrow fire carries a decreasing guarantee against manufacturing defects for a period of three years from date of purchase providing the registration card has been completed and returned to Aarrow Fires. The three years guarantee applies to the main body of the fire, i.e. the steel carcass and items fixed immovably thereto.

The external paint finish, Add-in stainless steel boilers and Thermostat carry a one year guarantee.

Aarrow Fires Ltd., cannot guarantee items which are susceptible to breakage or damage through careless handling, dropping, etc., or through misuse of the appliance by over firing, burning petroleum coke, etc. Nor can the guarantee extend to deterioration of parts through fair wear and tear. Firebox linings, grate bars, fuel retainer bars, baffle, gasketing materials and door glass are therefore not covered by the guarantee.

The guarantee is conditional upon the appliance being serviced and checked annually by a qualified heating engineer, with documentation to be retained and to be produced in the event of a claim being made.

Parts will be repaired or replaced at the discretion of Aarrow Fires Ltd. The price of replacement shall be shared by the manufacturer and purchaser as follows:

During the first year of purchase the manufacturer will pay 100% of the cost of parts only.

During the second year the manufacturer will pay two-thirds of the cost and the purchaser one third. During the third year the manufacturer will pay one third of the cost and the purchaser two-thirds.

USE OF SPARE PARTS OTHER THAN THOSE SUPPLIED BY AARROW FIRES LTD WILL INVALIDATE THE APPPLIANCE GUARANTEE.

If you think your fire is not working correctly or in the event of a breakdown, please contact your local Aarrow Fires dealer or call our Technical Support Department on 01308 427234.

When you contact us, we will want to know:

1.Your Name, Address/Post Code and Telephone Number

2.Specify Fire Model and Serial Number

3.Clear and concise details of the fault

In the event of claims against guarantee, please supply proof of purchase and fire serial number to Aarrow Fires Ltd., The Fireworks, Bridport, Dorset DT6 3BE.

Please complete the following for your own records

Date of purchase ……………………Equipment Purchased - Model ……………….Serial No …………….…….

Name and address of Supplier ………………………………………………………………………………………

Name and address of Purchaser …………………………………………………………………………………….

Name and address of Installer ………………………………………………………………………………………

29. CUSTOMER REGISTRATION

See card enclosed

To guarantee the very best in after-sales service, do not forget to complete and return your Customer Registration Card within 14 days.

Just return the completed card to:

1.Register your appliance for a full year's Parts Guarantee

2.Have free professional help from our expert team.

Please contact us direct 01308 427234 if no Customer Registration Card is included.

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Aarrow Fires SF 50 Guarantee, Customer Registration, Please complete the following for your own records
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SF 50 specifications

The Aarrow Fires SF 50 is an elegantly designed wood burning stove that embodies both functionality and aesthetic appeal. With its sleek lines and contemporary form, the SF 50 serves as a stylish focal point for any room, making it an ideal choice for modern homes.

One of the standout features of the Aarrow Fires SF 50 is its impressive energy efficiency. Utilizing advanced combustion technology, the stove maximizes heat output while minimizing smoke emissions. This efficient design not only provides a warm and inviting atmosphere but also reduces the environmental impact of burning wood. The SF 50 has an efficiency rating that often exceeds 80%, ensuring that the majority of the fuel is converted into usable heat.

The stove is constructed using high-quality materials that ensure durability and longevity. The cast iron door not only adds an element of robustness but also enhances the stove's overall heat retention capabilities. The large glass window on the front door offers a captivating view of the flames, creating a cozy ambiance in any setting. The window is designed with cleanburn technology, which helps to keep the glass clear from soot, providing a beautiful view of the fire without the hassle of frequent cleaning.

Aarrow Fires has also integrated innovative air control systems into the SF 50. The primary air control allows for easy regulation of the fire, enabling users to manage the burn rate and extend the burn time when necessary. This user-friendly feature ensures that homeowners can enjoy a consistent and sustainable heat source throughout the colder months.

The SF 50 is compatible with a variety of flue systems, making it adaptable for different home layouts and installation requirements. It is available in several finishes, allowing homeowners to select a look that seamlessly integrates with their interior design. This versatility ensures that the stove can suit various tastes, from traditional to contemporary styles.

In conclusion, the Aarrow Fires SF 50 presents a perfect balance of elegance, efficiency, and technology. With its high energy efficiency, durable construction, innovative air control features, and aesthetic flexibility, it stands out as a premier choice for those looking to enhance their living space with the warmth and charm of a wood burning stove. Whether for a cozy evening or an extended winter retreat, the SF 50 offers a reliable and stylish heating solution.
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