Acer 3220, 3230, 2400, 3210 manual Troubleshooting, Chapter, Symptoms Verified, Go To

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Duplicate symptom and obtain the failing symptoms in as much detail as possible.

2.Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Disassemble and assemble the unit without any power sources.

4.If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You can check the following:

power cords are properly connected and secured; there are no obvious shorts or opens;

there are no obviously burned or heated components; all components appear normal.

5.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power failure. (The power indicator does not go	“Power System Check” on page 59.
on or stay on.)
POST does not complete. No beep or error	“Insyde MobilePro BIOS POST Beep Code and
codes are indicated.	POST Messages” on page 61
	“Insyde MobilePro BIOS POST Codes” on page
	63
	“Undetermined Problems” on page 72
POST detects an error and displayed messages	“Insyde MobilePro BIOS POST Beep Code and
on screen.	POST Messages” on page 61
	“Insyde MobilePro BIOS POST Codes” on page
	63
Other symptoms (i.e. LCD display problems or	“Insyde MobilePro BIOS POST Beep Code and
others).	POST Messages” on page 61
	“Insyde MobilePro BIOS POST Codes” on page
	63
	“Index of Symptom-to-FRU Error Message” on
	page 67
Symptoms cannot be re-created (intermittent	Use the customer-reported symptoms and go to
problems).	“Insyde MobilePro BIOS POST Beep Code and
	POST Messages” on page 61
	“Insyde MobilePro BIOS POST Codes” on page
	63
	“Intermittent Problems” on page 71
	“Undetermined Problems” on page 72

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