Power Management-Related Symptoms

Symptom / Error

Action in Sequence

 

 

Battery fuel gauge in Windows doesn’t go higher

Remove battery pack and let it cool for 2 hours.

than 90%.

Refresh battery (continue use battery until power off, then charge

 

battery).

 

Battery pack

 

System board

 

 

System hangs intermittently.

Reconnect hard disk/CD-ROM drives.

 

Hard disk connection board

 

System board

 

 

Peripheral-Related Symptoms

Symptom / Error

Action in Sequence

 

 

System configuration does not match the

Enter BIOS Setup Utility to execute “Load Default Settings”, then

installed devices.

reboot system.

 

Reconnect hard disk/CD-ROM/diskette drives.

 

 

External display does not work correctly.

Press Fn+F5, LCD/CRT/Both display switching

 

System board

 

 

USB does not work correctly

System board

 

 

Print problems.

Ensure the “Parallel Port” in the “Onboard Devices Configuration” of

 

BIOS Setup Utility is set to Enabled.

 

Onboard Devices Configuration

 

Run printer self-test.

 

Printer driver

 

Printer cable

 

Printer

 

System Board

 

 

Serial or parallel port device problems.

Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup

 

Utility is set to Enabled.

 

Device driver

 

Device cable

 

Device

 

System board

 

 

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Action in Sequence

 

 

Keyboard (one or more keys) does not work.

Reconnect the keyboard cable.

 

Keyboard

 

System board

 

 

Touchpad does not work.

Reconnect touchpad cable.

 

Touchpad board

 

System board

 

 

Modem-Related Symptoms

Symptom / Error

Action in Sequence

 

 

Internal modem does not work correctly.

Modem phone port

 

modem combo board

 

System board

 

 

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 74.

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Chapter 4

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Acer 5020 manual Peripheral-Related Symptoms, Keyboard/Touchpad-Related Symptoms, Modem-Related Symptoms