Acer 5530G manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 142
No Display Issue	Page 143
LCD Failure	Page 145
Internal Keyboard Failure	Page 145
Touchpad Failure	Page 146
Internal Speaker Failure	Page 146
Internal Microphone Failure	Page 148
ODD Failure	Page 150
Rightside USB Failure	Page 153
Modem Failure	Page 153
WLAN Failure	Page 154
Acer EasyLaunch Button Failure	Page 154
Acer MediaTouch Failure	Page 155
Fingerprint Reader Failure	Page 155
Thermal Unit Failure	Page 156
HDTV Switch Failure	Page 156
Other Functions Failure	Page 157
Intermittent Failures	Page 158
Undermined Failures	Page 158

4.If the Issue is still not resolved, see “Online Support Information” on page 193.

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