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Acer 5730Z, 5930Z manual Modem-Related Symptoms Symptom / Error Action in Sequence

Models: 5730Z 5930Z

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Keyboard/Touchpad-Related Symptoms

Symptom / Error	Action in Sequence

Touchpad does not work.	Reconnect touchpad cable.
	Touchpad board
	System board

Modem-Related Symptoms

Symptom / Error	Action in Sequence

Internal modem does not work correctly.	Modem phone port
	modem combo board
	System board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 130.

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Chapter 4

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Acer 5730Z, 5930Z manual Modem-Related Symptoms Symptom / Error Action in Sequence

Contents

Aspire 5930/5930Z/5730Z Series Service Guide Revision History Copyright Procedures Gives precautionary measures toProblems Following conventions are used in this manualPreface Page Table of Contents FRU Field Replaceable Unit List 135 Table of Contents Table of Contents Features Below is a brief summary of the computer’s many featureChapter Audio Page System Block Diagram Output Your Acer Notebook tourFront View ComputerIcon Description Closed Front View IR-aware computerLine-in jack Left ViewRight View Stereo walkmanModem RJ-11 port Connects to a phone line Chapter Rear View DC-in jack Connects to an AC adapter Ventilation slotsProlonged use Bottom View ScrewsEasy-Launch Buttons IndicatorsIndicates when the hard disk drive is ActiveTouchpad Basics with fingerprint reader Touchpad basics with two-click buttonsFunction Left button Right button Main touchpad Fn + F11 Using the KeyboardLock Keys and embedded numeric keypad F12Windows Keys Ctrl + + TAB Use the arrow keys toPower. Press any key to return Hot KeysTechnology Euro symbol Special Key only for certain modelsAcer Empowering Technology Launching Acer Empowering TechnologyDesktop shortcut Empowering Technology password Click Create a new passwordClick OK to set the password Acer eAudio Management only for certain models Acer ePower Management Using power plansBattery status Acer eDataSecurity Management only for certain modelsAcer eRecovery Management PasswordsPage Acer eSettings Management Windows Mobility Center Using the System Utilities Acer GridVista dual-display compatible Recommended value Processor Hardware Specifications and ConfigurationsBios vendor Phoenix Bios Version 04c CPU Fan True Value TableBluetooth Interface Memory CombinationsWireless Module 802.11b/g Hard Disk Drive InterfaceOptical Disc Drive System Board Major Chips Audio InterfaceVideo Memory KeyboardBattery LCD 15.4 inchAC Adaptor System Power Management Chapter Bios Setup Utility System UtilitiesNavigating the Bios Utility Information Parameter DescriptionMain Parameter Description Format/Option Security F10 S a v e a n d E x i tSetting a Password Clear or SetRemoving a Password Page Intel A b l e dBoot I tExit Table below describes the parameters in this screenBios Flash Utility Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS methodRemove HDD Password Remove Bios Password Key in biospw 14452 Choose one upper-case string Chapter Chapter Machine Disassembly and Replacement Disassembly RequirementsGeneral Information Pre-disassembly InstructionsDisassembly Process Main Screw ListExternal Module Disassembly Process External Modules Disassembly FlowchartScrew List Removing the Battery Pack Removing the SD dummy card Removing the ExpressCard dummy cardRemoving the Lower Cover Removing the Dimm Removing the Wlan Board ModulesRemove the lower cover from the lower case Removing the TV Tuner Board Modules Detach the Wlan board from the Wlan socketRemoving the Modem Board Detach the TV tuner board from the socketRemoving the Hard Disk Drive Module Page Removing the Optical Drive Module Page M2 x L3 Silver Kgf-cm Chapter Main Unit Disassembly Process Removing the Keyboard Removing the Middle Cover Removing the Power Board Removing the Heatsink Fan Module Removing the CPU and VGA Heatsink Module Removing the CPU Carefully remove the heatsink module from the systemRemoving the VGA Board Discrete Model only Lift up carefully to remove the CPURemoving the LCD Module Remove the VGA board from the main boardM2.5 x L10 Black Kgf-cm Chapter Separating the Upper Case from the Lower Case Carefully remove the LCD module from the base unitChapter Page Chapter Removing the Media Board Remove the eleven screws 11 x B from the bottom panelGently remove the upper case from the lower case Chapter Removing the E-key Board Remove the E-key board from the upper case Removing the Speaker Module Remove the cable that is glued to the speaker module ChapterRemoving the Launch Board Remove the speaker module from the upper caseRemoving the Fingerprint and Touchpad Module Remove the launch board module from the upper caseChapter Remove the touchpad bracket Chapter Removing the Main Board Page Step Size Quantity Color Torque Removing the USB Board Module Carefully remove the main boardRemoving the Audio Board Module Remove the USB board module from the lower casePage Removing the Subwoofer and the Bluetooth Modules Remove the bluetooth module from the lower case Chapter 101 LCD Module Disassembly Process Removing the LCD Bezel Removing the LCD module with the Brackets Chapter 105 Removing the FPC Cable Remove the LCD with the brackets from the back coverSee Removing the Battery Pack on Chapter 107 Removing the LCD BracketsRemoving the Antennas Removing the Web Camera Remove the Web camera from the back cover Troubleshooting Symptoms Verified Go ToExternal CD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory checkCheck the Power Adapter Touchpad Check Chapter 115Power-On Self-Test Post Error Message Error Message List Error Messages FRU/Action in Sequence Index of Error MessagesError Code List Error Codes Error Messages System RAM Failed at offset nnnnSystem board Fail-Safe Timer NMI Failed System board DMA Test FailedSystem board Software NMI Failed Post Phoenix Bios Beep Codes Code Beeps Post Routine DescriptionSetup 122 Chapter Code Beeps 124 Chapter Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in SequencePower-Related Symptoms Symptom / Error Action in Sequence PCMCIA-Related Symptoms Symptom / Error Action in Sequence Memory-Related Symptoms Symptom / Error Action in SequenceSpeaker-Related Symptoms Symptom / Error Action in Sequence Page Modem-Related Symptoms Symptom / Error Action in Sequence Intermittent Problems Undetermined Problems DimmTop and Bottom View Chapter 131132 Chapter Clearing Password Check and Bios Recovery Clearing Password CheckGap name in Aspire 5930/5930Z/5730Z Series is G27 Bios Recovery by Crisis Disk Bios Recovery Boot BlockFRU Field Replaceable Unit List Aspire 5930/5930Z/5730Z Series Exploded Diagram Chapter 137 Aspire 5930/5930Z/5730Z Series FRU List Category Part Name and Description Acer Part NoTV Tuncer DVB-T Mini TT-1260DA Power Cord 7A 250V 2PIN Korea CPU Intel CORE2DUAL P8400 PGA HDD 120GB 5400RPM Sata II Hgst E89KS Norwegian Aspire Black Keyboard 1415KB-FV3 Black Mainboard Mainboard AS5930G Intel LF Chapter 145 Appendix a Aspire 5930/5930Z/5730Z SeriesAppendix a 146 Appendix a Appendix a 148 149 Appendix a 150 151 Appendix a 152 153 Appendix a 154 155 Appendix a 156 157 Appendix a 158 159 Appendix a 160 161 Appendix a 162 163 Appendix a 164 165 Appendix a 166 167 Appendix a 168 Appendix B Appendix B 169Microsoft Windows Vista Environment Test Appendix BAppendix B 171 Pcmcia Test172 Online Support Information Appendix C174 Appendix C Index 175176