Acer 710 manual

EXTENSA 700/710 Notebook

Service Guide

CSD Web: csd.acer.com.tw

EX700/710 Service CD Kit

PART No. 6M.48469.001

Service Guide files and updates are available on Acer

Intranet and CSD database on Lotus Notes.

More detail information, please refer to Service CD kit.

700SG.fm Page 1 Monday, June 8, 1998 1:24 PM

Contents

Main Copyright 700SG.fm Page 2 Monday, June 8, 1998 1:24 PM Disclaimer System Specifications 700SG-1.fm Page 1 Monday, June 8, 1998 6:38 PM C h a p t e r 1 Chapter 1 1-1 Overview 700SG-1.fm Page 2 Monday, June 8, 1998 6:38 PM 1-2 EXTENSA 700/710 Service Guide Chapter 1 1-3 System Status Indicators 700SG-1.fm Page 3 Monday, June 8, 1998 6:38 PM Hot Keys 700SG-1.fm Page 4 Monday, June 8, 1998 6:38 PM 1-4 EXTENSA 700/710 Service Guide 700SG-1.fm Page 5 Monday, June 8, 1998 6:38 PM Chapter 1 1-5 700SG-1.fm Page 6 Monday, June 8, 1998 6:38 PM 1-6 EXTENSA 700/710 Service Guide Hardware Configuration and Specification Memory Address Map Interrupt channel default assignment 700SG-1.fm Page 7 Monday, June 8, 1998 6:38 PM Chapter 1 1-7 DMA channel default assignment I/O address map Interrupt channel default assignment 700SG-1.fm Page 8 Monday, June 8, 1998 6:38 PM 1-8 EXTENSA 700/710 Service Guide Processor BIOS System Memory 700SG-1.fm Page 9 Monday, June 8, 1998 6:38 PM Chapter 1 1-9 DIMM Memory Combinations Second-Level Cache System Memory 700SG-1.fm Page 10 Monday, June 8, 1998 6:38 PM 1-10 EXTENSA 700/710 Service Guide Video memory Video External CRT Resolutions Modes 700SG-1.fm Page 11 Monday, June 8, 1998 6:38 PM Chapter 1 1-11 Parallel Port Serial Port FIR 700SG-1.fm Page 12 Monday, June 8, 1998 6:38 PM 1-12 EXTENSA 700/710 Service Guide Audio PCMCIA Fax/Modem 700SG-1.fm Page 13 Monday, June 8, 1998 6:38 PM Chapter 1 1-13 Keyboard FDD HDD 700SG-1.fm Page 14 Monday, June 8, 1998 6:38 PM 1-14 EXTENSA 700/710 Service Guide CD-ROM HDD 700SG-1.fm Page 15 Monday, June 8, 1998 6:38 PM Chapter 1 1-15 Battery Charger DC-DC Converter 700SG-1.fm Page 16 Monday, June 8, 1998 6:38 PM 1-16 EXTENSA 700/710 Service Guide DC-AC Inverter LCD DC-DC Converter 700SG-1.fm Page 17 Monday, June 8, 1998 6:38 PM Chapter 1 1-17 AC Adapter LCD 700SG-1.fm Page 18 Monday, June 8, 1998 6:38 PM 1-18 EXTENSA 700/710 Service Guide AC Adapter System Utility 700SG-2.fm Page 1 Monday, June 8, 1998 1:26 PM C h a p t e r 2 Chapter 2 2-1 BIOS Main 700SG-2.fm Page 2 Monday, June 8, 1998 1:26 PM Chapter 2 2-3 Hard Disk 0 Submenu 700SG-2.fm Page 3 Monday, June 8, 1998 1:26 PM 2-4 EXTENSA 700/710 Service Guide Advanced 700SG-2.fm Page 4 Monday, June 8, 1998 1:26 PM Chapter 2 2-5 Security 700SG-2.fm Page 5 Monday, June 8, 1998 1:26 PM 2-6 EXTENSA 700/710 Service Guide Power Saving 700SG-2.fm Page 6 Monday, June 8, 1998 1:26 PM Chapter 2 2-7 Exit 700SG-2.fm Page 7 Monday, June 8, 1998 1:26 PM 2-8 EXTENSA 700/710 Service Guide Heuristic Power Management 700SG-2.fm Page 8 Monday, June 8, 1998 1:26 PM Power Management Modes 700SG-2.fm Page 9 Monday, June 8, 1998 1:26 PM Chapter 2 2-9 700SG-2.fm Page 10 Monday, June 8, 1998 1:26 PM 2-10 EXTENSA 700/710 Service Guide Page 2-12 EXTENSA 700/710 Service Guide Advanced Power Management 700SG-2.fm Page 12 Monday, June 8, 1998 1:26 PM Chapter 2 2-13 PhDISK 700SG-2.fm Page 13 Monday, June 8, 1998 1:26 PM Page Machine Disassembly 700SG-3.fm Page 1 Monday, June 8, 1998 11:01 AM C h a p t e r 3 Chapter 3 3-1 700SG-3.fm Page 2 Monday, June 8, 1998 11:01 AM 3-2 EXTENSA 700/710 Service Guide Page Page Page Page Page Page Page Page Page Page Troubleshooting 700SG-4.fm Page 1 Thursday, May 28, 1998 1:13 PM C h a p t e r 4 Chapter 4 4-1 Use the following procedure as a guide for computer problems. Diskette Drive Checkout 700SG-4.fm Page 2 Thursday, May 28, 1998 1:13 PM CD-ROM Driver Test Chapter 4 4-3 Keyboard or Auxiliary Input Device Checkout 700SG-4.fm Page 3 Thursday, May 28, 1998 1:13 PM Memory Checkout 700SG-4.fm Page 4 Thursday, May 28, 1998 1:13 PM 4-4 EXTENSA 700/710 Service Guide Chapter 4 4-5 Power System Checkout 700SG-4.fm Page 5 Thursday, May 28, 1998 1:13 PM 700SG-4.fm Page 6 Thursday, May 28, 1998 1:13 PM 4-6 EXTENSA 700/710 Service Guide Note: An audible noise from the AC Adapter does not always indicate a defect. Checking the Battery Pack: Chapter 4 4-7 TouchPad Checkout 700SG-4.fm Page 7 Thursday, May 28, 1998 1:13 PM 4-8 EXTENSA 700/710 Service Guide Symptom-to-Spare Part Index 700SG-4.fm Page 8 Thursday, May 28, 1998 1:13 PM 700SG-4.fm Page 9 Thursday, May 28, 1998 1:13 PM Chapter 4 4-9 4-10 EXTENSA 700/710 Service Guide Error Messages 700SG-4.fm Page 10 Thursday, May 28, 1998 1:13 PM No Beep Symptoms No beep, power-on indicator on, and a blank LCD not POST Chapter 4 4-11 LCD-Related Symptoms 700SG-4.fm Page 11 Thursday, May 28, 1998 1:13 PM Indicator-Related Symptoms 700SG-4.fm Page 12 Thursday, May 28, 1998 1:13 PM Power-Related Symptoms PCMCIA-Related Symptoms Memory-Related Symptoms Intermittent Problems 700SG-4.fm Page 13 Thursday, May 28, 1998 1:13 PM Power Management-Related Symptoms Peripheral-Device-Related Symptoms 4-14 EXTENSA 700/710 Service Guide Undetermined Problems 700SG-4.fm Page 14 Thursday, May 28, 1998 1:13 PM Chapter 4 4-15 Utility Program Diskette 700SG-4.fm Page 15 Thursday, May 28, 1998 1:13 PM Setting LCD Panel ID Setting Thermal Sensor Utility 4-16 EXTENSA 700/710 Service Guide Running PQA Diagnostics Program 700SG-4.fm Page 16 Thursday, May 28, 1998 1:13 PM 700SG-4.fm Page 17 Thursday, May 28, 1998 1:13 PM Chapter 4 4-17 Note: PCMCIA Diagnostic Supports Manual test only. Do not select PCMCIA Diagnostic in Auto Test. 4-18 EXTENSA 700/710 Service Guide Note: The F1 and F2 keys function only after you finish configuring the Test option. PQA Diagnostic Program Error Code and Messages 700SG-4.fm Page 18 Thursday, May 28, 1998 1:13 PM \ Jumpers and Connectors 700SG-5.fm Page 1 Thursday, May 28, 1998 3:42 PM C h a p t e r 5 Chapter 5 5-1 Top V iew Page Page 700SG-6.fm Page 2 Monday, June 8, 1998 1:19 PM 6-2 EXTENSA 700/710 Service Guide 700SG-6.fm Page 3 Monday, June 8, 1998 1:19 PM Chapter 6 6-3 700SG-6.fm Page 4 Monday, June 8, 1998 1:19 PM 6-4 EXTENSA 700/710 Service Guide 700SG-6.fm Page 5 Monday, June 8, 1998 1:19 PM Chapter 6 6-5 700SG-6.fm Page 6 Monday, June 8, 1998 1:19 PM 6-6 EXTENSA 700/710 Service Guide 700SG-6.fm Page 7 Monday, June 8, 1998 1:19 PM Chapter 6 6-7 700SG-6.fm Page 8 Monday, June 8, 1998 1:19 PM 6-8 EXTENSA 700/710 Service Guide 700SG-6.fm Page 9 Monday, June 8, 1998 1:19 PM Chapter 6 6-9 700SG-6.fm Page 10 Monday, June 8, 1998 1:19 PM 6-10 EXTENSA 700/710 Service Guide 700SG-6.fm Page 11 Monday, June 8, 1998 1:19 PM Chapter 6 6-11 700SG-6.fm Page 12 Monday, June 8, 1998 1:19 PM 6-12 EXTENSA 700/710 Service Guide 700SG-6.fm Page 13 Monday, June 8, 1998 1:19 PM Chapter 6 6-13 700SG-6.fm Page 14 Monday, June 8, 1998 1:19 PM 6-14 EXTENSA 700/710 Service Guide 700SG-6.fm Page 15 Monday, June 8, 1998 1:19 PM Chapter 6 6-15 700SG-6.fm Page 16 Monday, June 8, 1998 1:19 PM 6-16 EXTENSA 700/710 Service Guide 700SG-6.fm Page 17 Monday, June 8, 1998 1:19 PM Chapter 6 6-17 Page Page Page Compatibility Test 700SG-b.fm Page 1 Wednesday, May 27, 1998 11:34 AM A p p e n d i x B Appendix B B-1 System Configuration Microsoft Windows 95 700SG-b.fm Page 2 Wednesday, May 27, 1998 11:34 AM Application packages test OA kit test Communication test 700SG-b.fm Page 3 Wednesday, May 27, 1998 11:34 AM Chapter B B-3 CD title B-4 EXTENSA 700/710 Service Guide PCMCIA Card 700SG-b.fm Page 4 Wednesday, May 27, 1998 11:34 AM Peripheral devices test 700SG-b.fm Page 5 Wednesday, May 27, 1998 11:34 AM Chapter B B-5 700SG-b.fm Page 6 Wednesday, May 27, 1998 11:34 AM B-6 EXTENSA 700/710 Service Guide Chapter B B-7 PCMCIA Ethernet LAN Adapter 700SG-b.fm Page 7 Wednesday, May 27, 1998 11:34 AM PCMCIA Ethernet LAN adapter 700SG-b.fm Page 8 Wednesday, May 27, 1998 11:34 AM B-8 EXTENSA 700/710 Service Guide PCMCIA Modem Card PCMCIA Ethernet LAN adapter 700SG-b.fm Page 9 Wednesday, May 27, 1998 11:34 AM Chapter B B-9 PCMCIA Modem Card B-10 EXTENSA 700/710 Service Guide Microsoft Windows 95 (Japanese OSR2.1J) 700SG-b.fm Page 10 Wednesday, May 27, 1998 11:34 AM Chapter B B-11 Microsoft Windows 95 (Chinese OSR2.1) 700SG-b.fm Page 11 Wednesday, May 27, 1998 11:34 AM