AL1702
TROUBLESHOOTING
Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can
Problems | Current Status | Remedy | |
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| LED ON | Using OSD, adjust brightness and contrast to | |
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| maximum or reset to their default settings. | |
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| LED OFF | Check the power switch. | |
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No |
| Check if AC power cord is properly connected | |
Picture |
| to the monitor. | |
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| LED displays | Check if video signal cable is properly | |
| amber color | connected at the back of monitor. | |
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| Check if the power of computer system is ON. | |
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| Unstable Picture | Check if the specification of graphics adapter | |
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| and monitor is in compliance which may be | |
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| causing the input signal frequency mismatch. | |
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| Display is missing, | Using OSD, adjust RESOLUTION, CLOCK, | |
| center shift, or too | ||
Abnormal | small or too large | POSITION with | |
in display size |
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Picture | Using OSD, in case of missing | ||
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| please select other resolution or other vertical | |
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| refresh timing. | |
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| Wait for a few seconds after adjusting the size of | |
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| the image before changing or disconnecting the | |
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| signal cable or powering OFF the monitor. | |
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Abnormal | No sound, or | Check the audio cable with the host PC is | |
Sound | sound level is too | connected. | |
| low |
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| Check if the volume setup of the host PC is in | ||
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| minimum position and try to raise the volume | |
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| level. | |
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