Acer MRJFZ1100A manual Appendices, Troubleshooting, Image Problems and Solutions, English

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Appendices

Troubleshooting

If you experience a problem with your Acer projector, refer to the following troubleshooting guide. If the problem persists, please contact your local reseller or service center.

Image Problems and Solutions

#	Problem			Solution
1	No image appears	•	Make sure all the cables are correctly connected as
	onscreen		described in the "Getting Started" section.
		•	Ensure none of the connector pins are bent or
			broken.
		•	Check if the projection lamp has been securely
			installed. Please refer to the "Replacing the Lamp"
			section.
		•	Make sure the projector is switched on.
2	Partial, scrolling	•	Press "RESYNC" on the control panel or remote
	or incorrectly		control.
	displayed image	•	For an incorrectly displayed image:
	(For PC (Windows
	95/98/2000/XP/		•	Open "My Computer > Control Panel," and
	Win7/Vista))		•	then double-click the "Display" icon.
				Select the "Settings" tab.
			•	Verify that your display resolution setting is
				lower than or equal to 1600 x 1200 or 1920 x
			•	1080.
				Click the "Advanced Properties" button.

If the problem still appears, change the monitor display you are using and follow the steps below:

•Verify that the resolution setting is lower than or equal to 1600 x 1200 or 1920 x 1080.

•Click the "Change" button under the "Monitor" tab.

•Click "Show all devices > Standard monitor types" under the SP box, and choose the resolution mode you need under the "Models" box.

•Verify that the resolution setting of the monitor display is lower than or equal to 1600 x 1200 or 1920 x 1080.

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