ACTiSYS Corp. | IR Printer Adapter IR100M+/100M/100MP |
5TROUBLESHOOTING AND COMPATIBLE PRINTERS LIST
For help on general and miscellaneous problems you may be experiencing with your printing, refer to the following pages for possible solutions. Look up your problem and try the solution.
Note: Checking if your printer is on the
Problem | Solution |
When I try to print from my | Be sure your mobile device’s infrared port is activated. |
mobile device, the LED is | Be sure the IR100MP’s eye is aligned well with your mobile eye. |
not on. | Be sure there is no obstruction between two eyes. |
| Be sure the distance between two eyes met the infrared requirements. |
When I try to print from my | Check if your printing software is on the Actisys recommend software |
mobile device, the LED | list. If not, contact Actisys technical support. |
flashes or on, but nothing | Be sure the printing port is set to infrared. |
prints out or the printout is | Be sure the printer settings are correct. |
not readable. |
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Problem | Solution |
When I try to print from my | Be sure AC adapter has firmly connected to IR100M+. |
desktop PC, nothing prints | Be sure the cable between your desktop and IR100M is firmly |
out (pass through). | connected. |
| Be sure IR100M+ is firmly attached to printer. |
| Be sure your PC printing set to parallel port. |
| Be sure your printer powers on. |
| Be sure your printer settings are correct. |
When I try to print from my | Be sure AC adapter has firmly connected to IR100M+. |
mobile device, the LED is | Be sure your mobile device’s infrared port is activated. |
not on. | Be sure the IR100M’s eye is aligned well with your mobile eye. |
| Be sure there is no obstruction between two eyes. |
| Be sure the distance between two eyes met the infrared requirements. |
When I try to print from my | Check if your printing software is on the Actisys recommend software |
mobile device, the LED | list. If not, contact Actisys technical support. |
flashes or on, but nothing | Be sure the printing port is set to infrared. |
prints out or the printout is | Be sure the printer settings are correct. |
not readable. |
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Release 3.2, August 20, 2003 | 13 |
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