ACTiSYS Corp.IR Printer Adapter IR100M+/100M/100MP

ACT-IR100M Trouble Shooting Table

IF your IR100M version is v2.2 or below, you MUST follow the power sequence.

Problem

Solution

The power LED is not on.

1

Be sure there is 110V AC power supply to your wall outlet.

 

2

Be sure AC adapter is firmly plugged in the wall outlet.

 

3

Be sure AC adapter’s output is 7.5V ~ 12V inside positive.

 

4

Be sure AC adapter is firmly attached to IR100M.

When I try to print from my

1

Be sure the cable between your desktop and IR100M is firmly

desktop PC, the parallel port

 

connected.

LED does not flash or on at

2

Be sure IR100M is firmly attached to printer.

all, nothing prints out

3

Be sure your PC printing set to parallel port.

When I try to print from my

1

Be sure your printer powers on.

desktop PC, the parallel port

2

Be sure your printer settings are correct.

LED flashes or on, but

 

 

nothing prints out or the

 

 

printout is not readable.

 

 

When I try to print from my

1

Be sure your mobile device’s infrared port is activated.

mobile device, the infrared

2

Be sure the IR100M’s eye is aligned well with your mobile eye.

port LED does not flash at

3

Be sure there is no obstruction between two eyes.

all.

4

Be sure the distances between two eyes meet the infrared

 

 

requirements.

When I try to print from my

1

Check if your printing software is on the Actisys recommend

mobile device, the infrared

 

software list. If not, contact Actisys technical support.

port LED flashes, but

2

Be sure the printing port is set to infrared.

nothing prints out or the

3

Be sure there is no conflict between the infrared and other devices.

printout is not readable.

4

Be sure the printer settings are correct.

If the problems exist, please contact ACTiSYS technical support.

Release 3.2, August 20, 2003

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