ACT-IR4000US Series

The Wireless Connectivity Expert

User’s Manual

10. TROUBLE SHOOTING

In order to help on general and miscellaneous problems you may be experiencing with, refer to the following pages for possible solutions. Look up your problem and try the solution.

SYMPTOMPROBLEM

 

Solution

Can not establish link

1. The two IR devices are not

1.

Properly align them again

(General)

aligned properly.

2.

Move one device to a

 

2. Distance is too near or far.

 

proper distance.

 

3. Device is inactivated

3.

Enable the device by IR

 

4. BIOS setting incorrect

 

monitor.

 

5. Installation is not correct.

4.

Correct the BIOS Setting.

 

 

5.

Refer to un-installation

 

 

 

guide to remove the

 

 

 

device, then install again.

 

 

 

File Transfer between

The infrared communication

Check to find out the source

IR-equipped PDA and

is interfered. For example,

of interference and eliminate

ACT-IR device-attached host

something blocks out the

it before trying again.

computer stops before

infrared beam or the burst of

 

 

finishing up and an error

string light source, etc.

 

 

message appears.

 

 

 

The device work well before.

Improper unplug and plug

Before you unplug it, you

But after I unplug it then

procedure

should disable the device.

plug, it does not work again.

 

And enable the device after

 

 

you plug it into your

 

 

computer

Copyright 2002-2008 ACTiSYS Corp.

Page 18 of 21

Jul 8, 2008

 

 

Version 1.6.0.1