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QA IT Technicians | Manager, Global Training and | |
Nicolas M. Careau | Carlos Monroy | Quality |
Stéphane Elie |
| Rozanne Gallegos |
Hugo Roy | QA AUDIO VISUAL LAB | Trainer, Global Player Support |
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Admin Technician | QA AV Lab Senior Tester | Pedro Pulido |
Josée Laboissonnière | Cliff Hooper | Customer Experience Program |
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HR Manager | QA TECHNOLOGY GROUP | Managers |
Antoine Lépine | Director, Quality Assurance | Samantha Wood |
| Jason Wong | Chuck McNamee |
TECHNICAL REQUIREMENTS | Sr. Manager, QA Technologies | Kevin Crawford |
GROUP | Indra Yee | Supportability Analyst |
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TRG Manager | QA Applications Programmers | Kirk McNesby |
John Rosser | Brad Saavedra |
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| Ari Epstein | Supervisor, Player Advocacy |
TRG Submissions Leads |
| Russell Johnson |
Dustin Carter | QA Tester |
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| Paul Taniguchi | Player Advocacy Group |
TRG Submissions Adjutants |
| Dov Carson |
Richard Tom | QA DATABASE | Guillermo Hernandez |
| ADMINISTRATION GROUP | Jack Balduf |
TRG Senior Platform Leads | Senior Lead Database | Louis Blackwell |
Sasan “Sauce” Helmi | Administrator | Ruth Berenji |
Teak Holley | Jeremy Richards |
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| Lead Database Administrator | Supervisor, Social and |
TRG Platform Leads | Kelly Huffine | Community |
Brian Bensi |
| Miguel Vega |
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TRG Testers | Social and Community Team | |
Colin Kawakami | Teddy Hwang | Salvador Magana |
Daniel Angers |
| Maximiliano Murillo |
Elias Uribe | Tang Roger | |
Jason Garza | Gary Washington |
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Jonathan Butcher | Elliott Ehlig |
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Kirt Sanchez | Danny Feng |
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Lucas Goodman | QA MASTERING LAB | Vendor Relationship |
Matthew Haugen | QA Mastering Lab Technicians | Administrators |
Michael Laursen | Kai Hsu | Jeff Walsh |
Scott Smith | CUSTOMER CARE | Sjoerd van den Berg |
| Senior Director, Customer Care | Administrator, Warranty & |
QA CERTIFICATION GROUP | Tim Rondeau | Logistics |
QA Certification Group |
| Mike Dangerfield |
Project Lead | Senior Manager, Service Design |
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Matt Ryan | and Supportability | Administrator, Systems |
QA Certification Group Testers | Paul Boustany | Sam Akiki |
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Christian Vasco | Senior Manager, Web Strategy | Project Manager |
Steve Stoker | & Support Solutions | Philip Chung |
Matthew Stockwell | Melanie Marcell | Content Coordinator |
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QA NETWORK LAB | Senior Manager, Service Delivery | T’Challa Jackson |
| and Advocacy |
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QA Network Lab Project Leads | Noel Feliciano | Associate |
Leonard Rodriguez |
| Supportability Engineer |
| Senior Manager, Service Delivery | Jonathan Albaugh |
QA Network Lab Senior Tester | International |
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Bryan Chice | Christiane Brand | Associate Systems Analyst |
QA COMPATIBILITY LAB | Senior Manager, Player | Quang Tran |
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Engagement | QA SPECIAL THANKS | |
Eric Stanzione | Khalid Asher | Abby Alvarado |
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| Maria Gonzalez |
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