Issue 1, November 1996
4. SYSTEM INTEGRATION SERVICES
401ADC offers the following system integration services. For calls originating in the U.S.A. or Canada, dial
Technical Assistance Center | • | Product Management |
| • | Project Engineering |
| • | Project Administration |
| • | Network Design |
| • Broadband Design (RF Design and Strand Mapping) | |
| • | Integration Network Testing |
| • Network Monitoring (Upstream or Downstream) | |
| • | Power Monitoring |
| • | Remote Surveillance |
| • System | |
| • | Service/Maintenance Agreements |
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Technical Training | • | Product Technology |
| • | Custom Designed Training |
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Technical Operations | • | Detail Engineering |
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•Drafting Services
5.CUSTOMER SUPPORT SERVICES
5.01ADC offers the following customer support services. For calls originating in the U.S.A. or Canada, dial
BCG Technical Assistance Center | • | Technical Information |
Extension 3475 | • | System/Network Configuration |
• | Product Specification | |
| • | Product Application |
| • | Training |
| • Installation and Operation Assistance | |
| • | Troubleshooting and Repair |
| • | Field Assistance |
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Sales Administration | • | Quotation Proposals |
Extension 3000 | • | Ordering |
| • | Delivery |
| • | General Product Information |
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Product Return Department | • | ADC Return Authorization number and instructions |
Extension 3000 |
| must be obtained before returning products. |
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5.02Product information and service can also be obtained by writing ADC Telecommuni- cations, Inc., 4900 West 78th Street, Minneapolis, Minnesota 55435, U.S.A.
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©1996, ADC Telecommunications, Inc.