ADCP-90-250

Issue 1, November 1996

4. SYSTEM INTEGRATION SERVICES

401ADC offers the following system integration services. For calls originating in the U.S.A. or Canada, dial 1-800-366-3891, extension 3000. For calls originating outside the U.S.A. or Canada, dial 612-946-3000.

Technical Assistance Center

Product Management

 

Project Engineering

 

Project Administration

 

Network Design

 

• Broadband Design (RF Design and Strand Mapping)

 

Integration Network Testing

 

• Network Monitoring (Upstream or Downstream)

 

Power Monitoring

 

Remote Surveillance

 

• System Turn-Up and Test

 

Service/Maintenance Agreements

 

 

 

Technical Training

Product Technology

 

Custom Designed Training

 

 

 

Technical Operations

Detail Engineering

End-to-End Installation

Drafting Services

5.CUSTOMER SUPPORT SERVICES

5.01ADC offers the following customer support services. For calls originating in the U.S.A. or Canada, dial 1-800-366-3891, then request the extension listed. For calls originating outside the U.S.A. or Canada, dial 612-946-3475or 612-946-3000.

BCG Technical Assistance Center

Technical Information

Extension 3475

System/Network Configuration

E-Mail: bcgtac@adc.com

Product Specification

 

Product Application

 

Training

 

• Installation and Operation Assistance

 

Troubleshooting and Repair

 

Field Assistance

 

 

 

Sales Administration

Quotation Proposals

Extension 3000

Ordering

 

Delivery

 

General Product Information

 

 

 

Product Return Department

ADC Return Authorization number and instructions

Extension 3000

 

must be obtained before returning products.

E-Mail: repair&return@adc.com

 

 

 

 

 

5.02Product information and service can also be obtained by writing ADC Telecommuni- cations, Inc., 4900 West 78th Street, Minneapolis, Minnesota 55435, U.S.A.

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©1996, ADC Telecommunications, Inc.