5
Limited Warranty
ADESSO provides one year limited warranty for the quality of all its
products in materials and workmanship.
During this period, ADESSO will repair or replace all merchandise, which
proved to be defective. However, ADESSO will not warranty any product
which has been subjected to improper freight Handling, shipping abuse,
neglect or unauthorized repair or installation. The warranty also will not
cover products installed with Non-ADESSO components and product with
broken sealed and assembly trace. After replacement of RMA, ADESSO
reserves the right to request the total cost of the replacement products with
broken seals or assembly trace.
If you discover a defect, Adesso will, at its option, repair or replace the
product at no charge to you, provided you return it during the warranty
period with transportation charges pre-paid to Adesso. You must contact
Adesso at support@adesso.com for a Return Merchandise Authorization
number (RMA) prior to returning any product. For each product returned
for warranty service, please include your name, shipping address (no P.O.
Box), telephone number, copy of the bill of sale as proof of purchase and
have the package clearly marked with your RMA number.