ADTRAN 7000 Series manual 20What is the warranty on the Adtran IP phone?

Five years.

No. Only ADTRAN Certified IP Telephony Dealers with direct, face-to-face selling models will sell this product.

Many service providers are current ADTRAN channel partners and we will continue to support them as NetVanta 7100 partners. ADTRAN believes there are multiple entry points into this market and service providers and dealers often address different segments. ADTRAN believes certified dealers have significant opportunities to differentiate their value.

We plan to continue to provide world-class,pre-sales support, answering questions and identifying the proper ADTRAN equipment. We will then forward leads to the appropriate Certified Dealer.

NetVanta 7000 Series

FAQs

13How will ADTRAN handle pre-sales calls from end users?

14What does “managed territory” mean? What level of sales is required?

The NetVanta® 7100 will be sold only through ADTRAN Certified IP Telephony Dealers. ADTRAN® will limit the number of Certified Dealers in any given area. Large cities will support more dealers, small cities will support fewer. ADTRAN recognizes that more is not necessarily better when it comes to the number of dealers and are planning an appropriate number of dealerships without saturating the market.

Certified Dealers will be required to achieve sales objectives to maintain their territory. Sales performance will be reviewed quarterly.

15Is ADTRAN planning to introduce additional IP

Telephony products?

Yes. Additional NetVanta 7000 Series products are planned for larger enterprise networks, higher station counts, and IP telephony software applications.

16How will ADTRAN work with service providers?

17Is ADTRAN planning to sell NetVanta 7100 on the Internet?

18What is the warranty on the NetVanta 7100?

19How can dealers generate service revenues with a five-year warranty?

ADTRAN’s warranty is a return to factory plan. Most business customers will want faster replacements, and dealers can provide a wide range of added value services. The five- year warranty should be positioned as a benefit to the customer—an indication of industry-leading quality and credibility.

20What is the warranty on the ADTRAN IP phone?

One year.