ADTRAN 7000 Series manual 22Will Adtran sell directly to large end users?

Yes. Call detail records can be output from the SysLog into a flat file and then imported into the dealer’s software for reporting. ADTRAN has tested the Resource Software International (RSI) Call Accounting as a complementary add-on solution.

NetVanta 7000 Series

FAQs

21AsSupport?a Certified Dealer, what do we need when we call ADTRAN’s Technical

Technical engineers from certified dealers should have their certification ID available. ADTRAN Technical Support will provide NetVanta 7100 support to certified technical staff only.

22Will ADTRAN sell directly to large end users?

No. ADTRAN® Business Development Management (BDM) managers call on end users to create demand for our partners. Demand will be fulfilled by our Certified dealers.

23What is the short, “elevator” pitch to the end user on why

ADTRAN is the best choice?

ADTRAN offers quality hardware and a simple network infrastructure to support VoIP and other demanding network applications well suited for a converged voice and Internet solution. End-users may not have heard of ADTRAN, but ADTRAN is well known and respected in the telecom market with the highest reputation for service and offers the best overall value.

24Is an installation and/or maintenance agreement required on

NetVanta 7100 sales?

Yes. Dealers are required to provide installation and maintenance on all systems. This can be your own service offering or re-sell one of the ADTRAN Custom Extended Service (ACES) plans.

25For end users who have historically engaged separate resellers for voice and data, what advantage would Certified Dealers have with the NetVanta 7100?

The NetVanta® 7100 offers an ideal situation for Certified Dealers. Since the NetVanta 7100 provides both voice and data networking in single box, you are uniquely positioned to address your customer’s complete communication needs. This all-in-one solution gives you more influence on your customer. By being the single source, you can better influence the entire communications opportunity.

26Does NetVanta 7100 have Call Detail Records available?

27Can we connect multiple sites together using the NetVanta Series?

Yes. The NetVanta 7100 can be installed at the central site with NetVanta 1224 Series

of integrated PoE switch-routers providing remote connectivity with central call routing and voice mail (no local call routing at the NetVanta 1224 location).

28Does the integral Ethernet switch supply power?

Yes. One of the big advantages of the NetVanta 7100 is the integral 24-port PoE switch. It provides the maximum allowable power (15.4W) to each port and supports VoIP phones, WAPs, and IP cameras.