User information
26
Operating problems
Many checks have been carried out during the manufacture of your
washing machine. However, if you face a problem with its operation,
please read the following sections before calling the After Sales
service.
Symptom Cause
The washing machine will
not start or will not fill:
•the washing machine is not correctly
connected, the electrical installation is
not working,
•the cover of your washing machine
and the drum flaps are not correctly
closed,
•you did not control the program start
correctly,
•there is a power failure,
•the water supply is closed off,
•the water tap is closed,
•the water inlet is blocked.
The washing machine fills
up but empties again
immediately:
•the drain siphon is attached too low
(see installation section).
The washing machine will
not spin or will not empty:
•the drain pipe is blocked or kinked,
•the drain filter is blocked,
•the anti-unbalance mass safety device
has tripped; bad distribution of
washing in the drum,
•the «Drain» program or the «Rinse hold»
option is selected,
•the height of the drain siphon is
wrong.
Softener or Javel water
flows through the
overflow orifice when
filling* :
•you did not put in the right amount,
•the siphons at the back of the deter-
gents dispenser are blocked.