6

Trouble shooting

 

 

 

 

 

 

SYMPTOM

CAUSE

REMEDY

 

 

 

 

 

No LED display

Missing battery

Charge battery up to 4 hours

 

on the front panel

 

 

 

Battery fault

Replace with the same type of

 

 

 

battery

 

 

 

 

 

 

Power switch not pressed

Turn on the switch again

 

 

 

 

 

Alarm buzzer

UPS overload

Verify that the load matches the

 

beeps

 

UPS capability as specified in

 

continuously

 

the specs

 

when AC supply

 

 

 

is normal

 

 

 

 

 

 

 

When power

UPS overload

Remove some non-critical load

 

failure, back-up

 

 

 

Battery voltage is too low

Charge battery 4 hours or more

 

time is short

 

 

 

 

Battery fault due to high

Replace with the same type of

 

 

 

 

temperature operational

battery

 

 

environment, or improper

 

 

 

treatment of battery

 

 

 

 

 

 

Mains normal but

Fuse is blown

Replace with the same type of

 

LED is flashing

 

fuse

 

 

 

 

 

 

Power cable is loose

Reconnect the power cable

 

 

 

properly

 

 

 

 

 

Communication

Software not properly

Check the settings of the

 

lost between UPS

installed

software

 

and computer.

 

 

 

Cable not properly connected

Check if the RS232-cable is

 

 

 

 

 

properly connected to COM1 /

 

 

 

COM2 of the computer and

 

 

 

reconfirm the settings once

 

 

 

again

 

 

 

 

If any abnormal situations occur that are not listed above, please call the service centre immediately.

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