| What to do if… |
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| Problem |
| Possible cause |
| Solution |
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| The room temperature is too |
| Decrease the room temperature. |
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| high. |
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| The FROSTMATIC function is |
| Refer to "FROSTMATIC function". |
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| switched on. |
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| The COOLMATIC function is |
| Refer to "COOLMATIC function". |
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| switched on. |
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| Water flows on the rear |
| During the automatic defrosting |
| This is correct. |
| plate of the refrigerator. |
| process, frost defrosts on the |
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| rear plate. |
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| Water flows into the re- |
| The water outlet is clogged. |
| Clean the water outlet. |
| frigerator. |
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| Products prevent that water |
| Make sure that products do not |
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| flows into the water collector. |
| touch the rear plate. |
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| Water flows on the |
| The melting water outlet does |
| Attach the melting water outlet |
| ground. |
| not flow in the evaporative tray |
| to the evaporative tray. |
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| above the compressor. |
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| There is too much frost |
| Products are not wrapped prop- |
| Wrap the products better. |
| and ice. |
| erly. |
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| The door is not closed correctly. |
| Refer to "Closing the door". |
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| The temperature in the refriger- |
| Set a higher temperature. |
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| ator is too low. |
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| The temperature in the |
| The door is not closed correctly. |
| Refer to "Closing the door". |
| appliance is too high. |
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| The product temperature is too |
| Let the product temperature de- |
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| high. |
| crease to room temperature be- |
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| fore storage. |
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| Many products are stored at the |
| Store less products at the same |
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| same time. |
| time. |
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| The temperature in the re- |
| There is no cold air circulation in |
| Make sure that there is cold air |
| frigeration is too high. |
| the appliance. |
| circulation in the appliance. |
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| The temperature in the |
| Products are too near to each |
| Store products so that there is |
| freezer is too high. |
| other. |
| cold air circulation. |
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| The appliance does not |
| The appliance is switched off. |
| Switch on the appliance. |
| operate. |
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| The mains plug is not connected |
| Connect the mains plug to the |
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| to the mains socket correctly. |
| mains socket correctly. |
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| The appliance has no power. |
| Connect a different electrical ap- |
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| There is no voltage in the mains |
| pliance to the mains socket. Con- |
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| socket. |
| tact a qualified electrician. |
| The lamp does not work. |
| The lamp is in |
| Close and open the door. |
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