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46 | ePhoto CL30 User’s Guide |
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Problem | Possible Cause/Solution |
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PhotoWise can’t | The camera is off. Slide the Mode switch to |
find the camera. | PLAY or REC. Slide the LCD switch to PC. |
| The serial cable is connected incorrectly. |
| Check the cable and connections. |
| The batteries are too weak. Replace them. |
| AppleTalk is active. Turn off AppleTalk |
| before using PhotoWise. |
| There is a port conflict. If the serial cable is |
| connected to the modem port, turn off any |
| fax/modem software running in the back- |
| ground and disable any fax extensions. |
| Apple Performa 6400/ 5400: |
| The serial cable may have grounding prob- |
| lems. For best results, update your operating |
| system to System 7.6.1 or higher. If you can- |
| not update your system, disconnect the cam- |
| era, reboot the computer and reconnect the |
| camera. |
| G3 Mac: Check Apple’s technical support at |
| www.apple.com for a patch. |
| There is an internal device conflict in your |
| computer. Check the documentation that |
| came with your computer and/or Mac OS. |
An image can’t be | The image is locked. Unlock the image. |
deleted. |
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Troubleshooting