6TROUBLESHOOTING GUIDE (Cont.)
ENTRY # | PROBLEM | POSSIBLE CAUSE | SOLUTION |
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| No |
| Communication between masters is carried on the # wire of the calling | |||
5 | communication. | C terminals | master to the C terminal of the receiving master. Verify that the C terminal | |||
| between masters. | of the master that is being called is actually wired to the #terminal that is | ||||
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| being selected on the calling master. |
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| LEF master has no | Wrong power supply is | The LED lights will operate with a power source from 6VDC - 24VDC. The | |||
6 | communication or tone, but | amplifier in the LEF unit will only work when the system is supplied 12VDC. | ||||
being used. | ||||||
| LED lights work. | Proper power supply is the |
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| Feedback when the volume |
| Remove E / — jumpers on masters and door stations in the system, | |||
| control is turned up over |
| provided there are 3 wires to the sub(s). If the sub only has 2 wires in a | |||
7 | halfway. | E / — jumpers attached | ||||
| in a | work. In this case, the side effect is the feedback problem when the audio | ||||
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| volume is turned up. The only alternative is to run the proper wire to the | |||
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| door station(s) and remove all of the jumpers. |
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| New installation has AC |
| If the units are too close to an AC source such as AC wiring or dimmer | |||
| buzz, noise, or hum in |
| switches, move the intercom at least one stud space away from the AC | |||
| system. |
| source. Other precautions include using shielded cable. If shielded wire was | |||
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| Too close to AC and/or | used and there is still AC noise, tie all the shields together and ground to | |||
8 |
| an earth ground or negative on the power supply. If more than one jacketed | ||||
| incorrect wire was used. | |||||
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| cable was used between masters, make sure the # terminals, | C terminal, | |||
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| and the E terminals are all in the same jacketed cable. If multiple cables | |||
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| were used, include an E wire in each cable that carries a station number | |||
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| wire in it. |
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| Door release does not work. |
| Check the WHITE wire coming out of the PC board for voltage. When | |||
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| depressing the Door release ( ) button, 12VDC is present across WHITE | |||
9 |
| Miswire or lack of | and | BLACK | wires of the | |
| relays. | BROWN , RED , or | ||||
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| ORANGE wire for selective door release (which provides selective ground | |||
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| when the corresponding channel is selected). |
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| No call tone between |
| The | |||
10 | masters. | Features not available | a call tone to another master station (as with the standard | |||
No Privacy feature on LEF- | function is removed to allow the switch to be used for door release instead | |||||
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| 3L. |
| of privacy. |
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| Can't release the door from | Wiring not connected | If door release works from the first master but not another(s), verify that | |||
11 | the 2nd (additional masters) | selective door release wires are connected between masters. ( WHITE , | ||||
properly. | ||||||
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| BROWN , RED , ORANGE ). | ||||
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| External Signaling device |
| Make sure that the WHITE wire of the | |||
12 | doesn't activate | terminal that is to be activating the relay, and that RED and | BLACK are | |||
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| connected to + and |
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WARRANTY
Aiphone warrants its products to be free from defects of material and workmanship under normal use and service for a period of one year after delivery to the ultimate user and will repair free of charge or replace at no charge, should it become defective upon which examination shall disclose to be defective and under warranty. Aiphone reserves unto itself the sole right to make the final decision whether there is a defect in materials and/or workmanship; and whether or not the product is within the warranty.
This warranty shall not apply to any Aiphone product which has been subject to misuse, neglect, accident, or to use in violation of instructions furnished, nor extended to units which have been repaired or altered outside of the factory. This warranty does not cover batteries or damage caused by batteries used in connection with the product.
This warranty covers bench repairs only, and any repairs must be made at the shop or place designated in writing by Aiphone. Aiphone will not be responsible for any costs incurred involving on site service calls.
AIPHONE CO., LTD., NAGOYA, JAPAN
AIPHONE CORPORATION, BELLEVUE, WA, USA
AIPHONE S.A.S.,
http://www.aiphone.com/
Printed in Japan (E)
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