TROUBLESHOOTING
BEFORE REQUESTING SERVICE CHECK THE FOLLOWING CHART.
Problem: | Check these Conditions: | Try these Solutions: | |
TV turns off | o Check signal (Cable/Ant. | ) | . Press POWER key, |
automatically. | connection, |
|
|
No picture, poor
picture.
Poor color or no color.
Black box on screen.
Blue Screen with Video displayed
No sound, poor sound.
o Check if sleep timer is ON.
● Power surge protection feature,
o Check antenna connections.
●May be station trouble,
●Possible interference from house-
hold appliance.
. Brightness or Contrast misadjusted.
●Check if program is in color,
●Check antenna connections.
. May be station trouble,
●Color or Tint misadjusted.
●Caption Text Mode without display information.
. Check Audio/Video connections.
. Check external equipment,
●May be station trouble. o May be MUTE function.
. Check Audio/Video connections.
. Unplug TV momentarily.
●Adjust antenna,
●Try a different channel,
●Press RESET key.
. Try a different channel
. Adjust antenna,
●Press RESET key.
. Switch off Captions (see page 13).
. Press VIDEO MODE key.
●Switch on external equipment,
. Try a different channel,
●Adjust Volume.
. Select MONO from Audio
No TV stereo sound.
No TV SAP sound.
No Cable channels above number 13,
No UHF channels,
VHF OK.
Cannot select or scan some channels.
No Captioning.
●Check if station is broadcasting a true MTS stereo signal,
. Check if station is broadcasting a SAP signal.
. Cable Channel Indicator C should appear next to channel number.
●Cable Channel Indicator C should not appear next to channel number,
●Channel may be removed from memory.
●Check antenna connections,
●Check if station is broadcasting a
●Check Caption Channel.
. Select STEREO from Audio
. Select SAP from audio on- screen menu,
o Select CABLE from Antenna
. Select VHF/UHF from Antenna
●Select CH. Scan Memory and manually add channels or start channel search using menu.
●Select CAPTION1 or CAPTION2 (see page 13).
