My phone cannot charge properly

Make sure you are using an ALCATEL ONE TOUCH battery and the charger from the box

Make sure your battery is inserted properly and clean the battery contact if it’s dirty. It must be inserted before plugging in the charger

Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen

Make sure charging is carried out under normal conditions (0°C to +40°C)

When abroad, check that the voltage input is compatible

My phone cannot connect to a network or "No service" is displayed

Try connecting in another location

Verify the network coverage with your operator

Check with your operator that your SIM card is valid

Try selecting the available network(s) manually (see page 53)

Try connecting at a later time if the network is overloaded

Invalid SIM card

Make sure the SIM card has been correctly inserted (see page 13)

Make sure the chip on your SIM card is not damaged or scratched

Make sure the service of your SIM card is available

Unable to make outgoing calls

Make sure you have dialed a valid number and press the send key

For international calls, check the country and area codes

Make sure your phone is connected to a network, and the network is not overloaded or unavailable

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not barred outgoing calls (see page 52)

Make sure that your phone is not in flight mode

Unable to receive incoming calls

Make sure your phone is switched on and connected to a network (check for overloaded or unavailable network)

Check your subscription status with your operator (credit, SIM card valid, etc.)

Make sure you have not forwarded incoming calls (see page 51)

Make sure that you have not barred certain calls

Make sure that your phone is not in flight mode

The caller’s name/number does not appear when a call is received

Check that you have subscribed to this service with your operator

Your caller has concealed his/her name or number

I cannot find my contacts

Make sure your SIM card is not broken

Make sure your SIM card is inserted properly

Import all contacts stored in SIM card to phone

The sound quality of the calls is poor

You can adjust the volume during a call by pressing the volume key

Check the network strength

Make sure that the receiver, connector or speaker on your phone is clean

I am unable to use the features described in the manual

Check with your operator to make sure that your subscription includes this service

Make sure this feature does not require an ALCATEL ONE TOUCH accessory

When I select a number from my contacts, the number cannot be dialed

Make sure that you have correctly recorded the number in your file

Make sure that you have selected the country prefix when calling a foreign country

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Alcatel 2001 manual Caller’s name/number does not appear when a call is received

2001 specifications

The Alcatel 2001 is a feature phone that captures the essence of simplicity while offering essential functionalities tailored for users who value straightforward communication. As one of the offerings from Alcatel, the 2001 model is designed with practicality and usability in mind, making it perfect for those who primarily need a phone for calling and texting without the distractions of modern smartphone features.

One of the standout characteristics of the Alcatel 2001 is its compact and lightweight design. The phone is crafted to fit comfortably in the palm of your hand, allowing for easy one-handed operation. Its durable construction ensures that it can withstand daily wear and tear, making it suitable for various user environments.

The device features a 2.4-inch display, providing a clear and bright interface for viewing contacts, messages, and other essential information. The physical keypad is another significant aspect of the Alcatel 2001, featuring large, well-spaced keys that are easy to press, making texting and dialing a breeze, even for users with larger fingers or those who may struggle with touchscreen interfaces.

In terms of connectivity, the Alcatel 2001 supports 2G networks, ensuring that users can stay connected for voice calls and basic text messaging. The simplicity of the phone is reflected in its limited app availability, which keeps distractions at bay and focuses on essential communication features.

The Alcatel 2001 is equipped with a rear camera, allowing users to capture casual photos or scan documents when necessary. While the camera may not offer the high resolution found in modern smartphones, it is adequate for basic photography needs.

Battery life is another highlight of this device. With its energy-efficient design, the Alcatel 2001 can last several days on a single charge, making it an ideal choice for users who do not want the hassle of frequently recharging their devices.

Additional features include FM radio, a flashlight, and expandable storage via microSD, offering users a bit of entertainment and practicality without compromising the phone's core functionality.

In summary, the Alcatel 2001 embodies the fundamental aspects of a mobile phone, focusing on reliable communication, ease of use, and long-lasting battery life, making it a great option for those seeking a no-frills experience in a digital world overwhelmed by complexity.