Table 1. Features and benefits of the
Features | Benefits |
• | • Confidently launch new services by identifying major problems sources from |
| the very start |
|
|
• Advanced line | • Identify and solve customer line problems upfront |
|
|
• | • Assure fast reaction and minimized customer service disruptions |
line test execution |
|
|
|
• Dynamic line management – automatic line | • Increase customer satisfaction due to increased quality and optimized line performance |
profile changes for optimized line quality | • Significantly reduce operational expenses through automatic resolution of line |
| problems |
|
|
• Comprehensive troubleshooting means covering | • Streamline operations |
customer care, expert troubleshooting, field technicians. | • Implement operational best practices and reduce operational expenses |
|
|
• | • Assure faster and more appropriate reaction |
| |
|
|
• | • Facilitate detection and diagnosis of critical |
| (crosstalk, interference, etc.) |
|
|
• Embedded DSL expertise for advanced root | • Enable |
cause analysis | • Provide faster and more appropriate reaction. |
|
|
• Customer care integration - simplified information | • Significantly reduce service downtime by appropriate handling of customer complaints |
and customizable customer support workflow | • Reduce operational costs by avoiding systematic escalation to experts |
|
|
• Full POTS testing capability | • Take advantage of single integrated testing for your new generation access networks |
| • Eliminate costly test head systems |
|
|
• Easy OSS integration with full testing scope | • Flexibly adapt to your processes and organization |
accessed from the OSS application |
|
|
|